At a Glance
- Tasks: Lead the Same Day Access Service and drive transformation in patient care.
- Company: Join NHFT, a leading NHS Community and Mental Health Foundation Trust.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact on patient access and workforce sustainability in your community.
- Qualifications: Experience in healthcare management and strong leadership skills.
- Other info: Be part of a culture that promotes learning and innovation.
The predicted salary is between 40000 - 58000 £ per year.
Responsibilities
- Lead the Same Day Access Service, supporting high-quality care for patients with minor ailments and acute presentations.
- Act as the primary point of contact for the service across all partner practices and system stakeholders.
- Drive transformation and improvement activity in alignment with the ICB New Models of Care Programme.
- Build strong relationships across general practice, PCN staff, NHS providers, local councils, public health teams, and VCSE partners.
- Coordinate the delivery, evaluation, and continuous improvement of the neighbourhood service model.
- Support staff working in the neighbourhood service model to ensure high-quality patient care, manage projects and coordinate clinical planning to ensure optimum patient care.
- Provide expert programme leadership: data-driven planning, service redesign, performance monitoring and reporting.
- Lead on budget oversight in partnership with the Single Nominated Organisation.
This is your opportunity to champion change, inspire colleagues, and embed innovative ways of working that improve patient experience and support our workforce. We are looking for an experienced and highly motivated Neighbourhood Service Operational Manager to lead our Same Day Access Service and support the wider New Models of Care Programme across the Wellingborough and District neighbourhood. This is a unique opportunity to influence ambitious system-wide change and make a meaningful impact on patient access, workforce sustainability, and neighbourhood-level integration.
NHFT is an NHS Community and Mental Health Foundation Trust, providing physical, mental health and specialty services in hospital settings and in the community. We provide over 200 services across the county – as well as some specialist services in bordering and nearby counties. We work together with our partners to ensure that everyone who comes through our doors receives compassionate, person-centred care, regardless of their background or circumstances. NHFT promotes a culture of learning, to improve the care and safety of our patients and colleagues. We have achieved our 'outstanding' rating by encouraging opportunity, innovation, development and growth across our workforce.
Wellingborough Neighbourhood – New Models of Care Programme – Band 7 | £47,810 – £54,710 | Permanent | 37.5 hrs | Flexible working considered. Work at the heart of neighbourhood transformation in Wellingborough and help shape a pioneering approach to Same Day Access and integrated primary care.
Neighbourhood Service Operational Manager in Northampton employer: Northamptonshire Healthcare Foundation Trust
Contact Detail:
Northamptonshire Healthcare Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Service Operational Manager in Northampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare sector. Attend local events, join online forums, or even reach out to professionals on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Show your passion for patient care! When you get the chance to chat with potential employers, make sure to highlight your commitment to high-quality patient care and innovative service delivery. Let them see how you can champion change in their organisation.
✨Tip Number 3
Prepare for interviews by researching the latest trends in neighbourhood services and integrated care. Be ready to discuss how you can contribute to the New Models of Care Programme. We want to see your knowledge and enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and take that step!
We think you need these skills to ace Neighbourhood Service Operational Manager in Northampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in leading services like the Same Day Access Service. We want to see how your skills align with our mission to provide high-quality patient care.
Showcase Your Leadership Skills: As a Neighbourhood Service Operational Manager, you'll need to demonstrate your ability to lead and inspire teams. Share examples of how you've driven transformation and improvement in previous roles to show us you're the right fit.
Highlight Collaborative Experience: We value strong relationships across various stakeholders. Be sure to mention any experience you have working with NHS providers, local councils, or public health teams, as this will be crucial for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity to make a real impact in Wellingborough.
How to prepare for a job interview at Northamptonshire Healthcare Foundation Trust
✨Know Your Stuff
Make sure you’re well-versed in the responsibilities of a Neighbourhood Service Operational Manager. Brush up on the Same Day Access Service and understand how it fits into the wider New Models of Care Programme. Being able to discuss specific examples of how you've driven transformation or improved patient care will really impress.
✨Build Relationships
Since this role involves working with various stakeholders, think about how you can demonstrate your relationship-building skills. Prepare examples of how you've successfully collaborated with general practice, NHS providers, or local councils in the past. This will show that you can foster strong partnerships in your new role.
✨Data-Driven Mindset
As the job involves data-driven planning and performance monitoring, be ready to talk about your experience with data analysis. Bring examples of how you've used data to inform decisions or improve services. This will highlight your analytical skills and your ability to lead with evidence.
✨Show Your Passion for Change
This position is all about championing change and improving patient experiences. Be prepared to share your vision for innovative ways of working and how you’ve inspired colleagues in the past. Showing your enthusiasm for making a meaningful impact will resonate well with the interviewers.