At a Glance
- Tasks: Support individuals in mental health crises and provide guidance in A&E departments.
- Company: Northamptonshire Healthcare Foundation Trust, partnering with Northamptonshire Mind.
- Benefits: 31 days leave, sick pay, ongoing training, and flexible working hours.
- Why this job: Make a real difference in people's lives while developing your skills in mental health support.
- Qualifications: Compassionate approach and ability to work collaboratively with service users and their families.
- Other info: Join a dedicated team focused on improving mental health and wellbeing in the community.
The predicted salary is between 24000 - 36000 £ per year.
Northamptonshire Healthcare Foundation Trust are working in collaboration with the Mental Health organisation Northamptonshire Mind, to provide service users and their family/carers with a first point of contact to the Acute Liaison Mental Health Services based within Kettering and Northampton General Hospitals. This is a part time role of up to 30 hours a week, 2-10pm Weds, Thurs, Fri and Bi-weekly weekends.
Key Duties include:
- To provide a genuine mental health initial contact and support to individuals and carers who present at the Accident and Emergency departments in mental health crisis and offer them advice and support in the management of their current difficulties, which would include advice or signposting to community services.
- You will offer support to individuals on the acute hospital wards, through providing structured interventions to support behavioural change using motivational interviewing communication style.
- Work closely with our qualified mental health professionals within the Acute Liaison Mental Health Service, who will also provide them with clinical supervision and guidance, and Northamptonshire Mind will provide them with regular management supervision.
- Where possible you will look to support and direct service users appropriately, engaging them in Northamptonshire Mind session work, therapy and low-level interventions as necessary.
- You will work as part of the Acute Liaison Mental Health Service and will come into contact with the Crisis Houses, Mental Health Hub, and police engagements.
- The role of the Northamptonshire Mind and NHFT support workers is to build strong links with acute general hospitals and 3rd sector partners to collaboratively support the management of service users in crisis attending the acute hospitals across the county.
- There will be an element of lone working and you will be expected to adhere to trust policy and procedure with regards to lone working and use Acute Liaison Mental Health Service as a base for communication and support during their shifts.
Expectations
- All staff are expected to embody our vision, purpose, and values:
- Our Vision: To improve mental health and wellbeing in Northamptonshire
- Our Purpose: To listen, support, take action and help build resilience for better mental health
- Values:
- Integrity – we are honest with strong principles and high standards
- Compassionate – we care and understand the importance of good mental health and wellbeing
- Person‑Centred – we place the person at the centre of our services
- Inclusive – we are open to all
- Dedicated – we are dedicated to tackling the stigma behind mental health
Value diversity and treat others with respect, show sensitivity towards differences, promoting and encouraging diversity, building on people's skills and talents to enhance our work. Be prepared to work flexibly according to business need. Always maintain an appropriate level of confidentiality. Have a strong commitment to empowering mental health service users and their recovery.
Experience and Skills
You will need to have a strength-based approach to work collaboratively with service users, their link care coordinators, and their family/carers to facilitate the following:
- Support achievement of a personally acceptable quality of life
- To help guide the process of recovery
- To help to restore what has been lost through illness
- To enable access to community resources
What we offer you
- 31 days leave per year including public holidays, rising to 33 days after 5 years' service, pro rata for part time employees.
- Comprehensive service-specific induction and ongoing regular supervision, on the job training both internal and external, and development.
- Company sick pay.
Mental Health Support Worker - NGH in Northampton employer: Northamptonshire Healthcare Foundation Trust
Contact Detail:
Northamptonshire Healthcare Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Support Worker - NGH in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, especially those connected to Northamptonshire Mind or NHFT. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by practising common questions related to mental health support. Think about your experiences and how they align with the values of integrity, compassion, and person-centred care that the role demands.
✨Tip Number 3
Showcase your skills in motivational interviewing during interviews. This is key for the role, so be ready to discuss how you've used this technique to support individuals in crisis.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your commitment to joining our mission of improving mental health in Northamptonshire.
We think you need these skills to ace Mental Health Support Worker - NGH in Northampton
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for mental health and how it aligns with our values.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Show us how your background fits the role of a Mental Health Support Worker and how you can contribute to our mission.
Show Your Compassion: Since this role is all about supporting individuals in crisis, make sure to emphasise your compassionate side. Share examples of how you've helped others in difficult situations or how you approach mental health support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Northamptonshire Healthcare Foundation Trust
✨Know Your Stuff
Familiarise yourself with the role and the organisations involved, like Northamptonshire Healthcare Foundation Trust and Northamptonshire Mind. Understand their vision and values, especially around mental health support, so you can demonstrate how your personal values align during the interview.
✨Show Empathy and Compassion
As a Mental Health Support Worker, empathy is key. Prepare examples from your past experiences where you've shown compassion or supported someone in crisis. This will help you illustrate your ability to connect with service users and their families.
✨Practice Motivational Interviewing
Since the role involves using motivational interviewing techniques, brush up on these skills before your interview. You might even want to role-play scenarios with a friend to get comfortable with the approach and show that you're ready to engage effectively with service users.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, supervision processes, and how they measure success in supporting service users. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
