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- Tasks: Lead the MASH team to ensure child safety and effective service delivery.
- Company: Join Northamptonshire Children’s Trust, dedicated to safeguarding children and families.
- Benefits: Enjoy 28 days leave, flexible working, and a supportive management team.
- Why this job: Make a real impact in children's lives while working in a creative and inclusive environment.
- Qualifications: Must be a qualified social worker with management experience and a driving license.
- Other info: Relocation costs covered up to £8,000 and SWE registration paid yearly.
The predicted salary is between 36000 - 60000 £ per year.
Service Manager – MASH (Multi Agency Safeguarding Hub)
About the role
We have a fantastic career opportunity for a Service Manager position to join the Multi Agency Safeguarding Hub team here at Northamptonshire Children’s Trust.
MASH is the first point of contact for partner agencies and the community when they have safeguarding concerns for children and young people. Our MASH team work closely with co – located partners and agencies to identify and assess the risks and needs of children at the earliest possible opportunity.
What will you be doing?
You will have a sound understanding and ability in relation to effective management practices, particularly as they relate to service planning and performance management and development of services and staff.
You will have operational responsibility for the Team Managers and the quality of practice undertaken by the teams in the processing and decision making regarding all new referrals. Your day-to-day will involve overseeing the MASH, maintaining close proximity with the Emergency Duty Team (EDT). The teams include a range of skilled staff and social workers who are friendly and confident professionals, who can work collaboratively to very tight deadlines and ensure the child’s needs are paramount and their voice is evident throughout.
Our teams are based in Northampton at the Criminal Justice Centre.
About you
It will be important to you to make a personal contribution towards improving our service. You should be a qualified social worker, registered with Social Work England with extensive post-qualifying experience of statutory social care practice and multi-agency contact is highly essential.
Level 5 NVQ Management qualification, or equivalent relevant experience.
You will have a sound understanding and ability in relation to effective management practices, particularly as they relate to service planning and performance management and development of services and staff.
Driving Licence is essential.
This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Barred List check
Our benefits
We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.
We really value our workforce and offer you a great benefits package including:
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SWE Registration paid yearly (social care colleagues)
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Relocation costs of up to £8,000
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28 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years
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Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
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Opportunity to purchase up to 25 days annual leave
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Employee Assistance Programme – We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
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Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
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Flexible and family working arrangements including enhanced maternity benefits
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A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
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Extensive Learning & Development and career development opportunities
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Subsidised town centre car parking scheme
About us
At Northamptonshire Children’s Trust, children, young people and families are at the heart of all we do – in every decision we make and every action we take. Our mission is driven by the unwavering commitment to achieving the best outcomes for them. The Trust is wholly owned and funded but operationally independent from the Councils.
Our workforce are our most valuable asset and are pivotal to making the services and support we offer to children, young people and families who need us to be the absolute best we can be.
We value our colleagues and empower them to be able to do the best job of their lives every single day, working in a culture of support and kindness where achievements are celebrated and creativity is very much welcomed.
At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a disability confident employer and have a commitment to care leavers who we guarantee an interview if they meet the essential criteria.
Join our dedicated team and be a part of an organisation where your work makes a real difference.
Service Manager - MASH (Multi Agency Safeguarding Hub) employer: Northamptonshire Children's Trust
Contact Detail:
Northamptonshire Children's Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - MASH (Multi Agency Safeguarding Hub)
✨Tip Number 1
Familiarize yourself with the Multi Agency Safeguarding Hub (MASH) model and its operational framework. Understanding how MASH collaborates with various agencies will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Network with professionals in the social care sector, especially those who have experience in multi-agency work. This can provide you with insights into the role and may even lead to valuable referrals.
✨Tip Number 3
Prepare to discuss specific examples of your management experience in social care settings. Highlighting your ability to lead teams effectively under pressure will be crucial for this role.
✨Tip Number 4
Research Northamptonshire Children’s Trust and their commitment to children and families. Being able to articulate how your values align with theirs will show your genuine interest in the position.
We think you need these skills to ace Service Manager - MASH (Multi Agency Safeguarding Hub)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Service Manager position at the Multi Agency Safeguarding Hub. Tailor your application to highlight your relevant experience in social care and management.
Highlight Relevant Experience: In your CV and cover letter, emphasize your post-qualifying experience in statutory social care practice and any multi-agency collaboration. Provide specific examples of how you've successfully managed teams and improved service delivery.
Showcase Your Qualifications: Clearly state your qualifications, including your SWE registration and Level 5 NVQ Management qualification. If you have equivalent experience, explain how it meets the job's requirements.
Express Your Commitment: Convey your passion for safeguarding children and your commitment to improving services. Mention how you align with the values of Northamptonshire Children’s Trust and your desire to contribute positively to the team.
How to prepare for a job interview at Northamptonshire Children's Trust
✨Understand the MASH Framework
Make sure you have a solid grasp of the Multi Agency Safeguarding Hub's role and its importance in safeguarding children. Familiarize yourself with how MASH collaborates with partner agencies to assess risks and needs.
✨Showcase Your Management Experience
Be prepared to discuss your previous management roles, particularly in service planning and performance management. Highlight specific examples where you've successfully led teams and improved service delivery.
✨Demonstrate Your Commitment to Child Welfare
Express your passion for child welfare and safeguarding. Share experiences that illustrate your dedication to ensuring children's voices are heard and their needs are prioritized in decision-making.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex situations. Think about past experiences where you had to make tough decisions and how you navigated those challenges.
