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- Tasks: Lead the MASH team to ensure child safety and effective service delivery.
- Company: Join Northamptonshire Children's Trust, dedicated to safeguarding children and young people.
- Benefits: Enjoy 28 days leave, relocation costs, and a supportive work environment with flexible arrangements.
- Why this job: Make a real impact in children's lives while working with a collaborative and skilled team.
- Qualifications: Must be a qualified social worker with extensive experience in statutory social care.
- Other info: Driving Licence required; SWE Registration paid yearly.
The predicted salary is between 36000 - 60000 £ per year.
We have a fantastic career opportunity for a Service Manager position to join the Multi Agency Safeguarding Hub team here at Northamptonshire Children’s Trust.
MASH is the first point of contact for partner agencies and the community when they have safeguarding concerns for children and young people. Our MASH team work closely with co – located partners and agencies to identify and assess the risks and needs of children at the earliest possible opportunity.
Our benefits
We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.
You will have a sound understanding and ability in relation to effective management practices, particularly as they relate to service planning and performance management and development of services and staff.
You will have operational responsibility for the Team Managers and the quality of practice undertaken by the teams in the processing and decision making regarding all new referrals. Your day-to-day will involve overseeing the MASH, maintaining close proximity with the Emergency Duty Team (EDT). The teams include a range of skilled staff and social workers who are friendly and confident professionals, who can work collaboratively to very tight deadlines and ensure the child’s needs are paramount and their voice is evident throughout.
Our teams are based in Northampton at the Criminal Justice Centre.
About you
It will be important to you to make a personal contribution towards improving our service. You should be a qualified social worker, registered with Social Work England with extensive post-qualifying experience of statutory social care practice and multi-agency contact is highly essential.
Level 5 NVQ Management qualification, or equivalent relevant experience.
You will have a sound understanding and ability in relation to effective management practices, particularly as they relate to service planning and performance management and development of services and staff.
Driving Licence is essential.
We really value our workforce and offer you a great benefits package including:
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SWE Registration paid yearly (social care colleagues)
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Relocation costs of up to £8,000
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28 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years
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Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
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Opportunity to purchase up to 25 days annual leave
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Employee Assistance Programme – We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
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Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
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Flexible and family working arrangements including enhanced maternity benefits
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A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
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Extensive Learning & Development and career development opportunities
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Subsidised town centre car parking scheme
Service Manager - MASH (Multi Agency Safeguarding Hub) employer: Northamptonshire Children's Trust
Contact Detail:
Northamptonshire Children's Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - MASH (Multi Agency Safeguarding Hub)
✨Tip Number 1
Familiarize yourself with the Multi Agency Safeguarding Hub (MASH) model and its importance in safeguarding children. Understanding how MASH operates and the key roles of partner agencies will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the field of social work and safeguarding. Attend local events or workshops related to child protection to build connections that could provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Highlight your experience in multi-agency collaboration. Be prepared to discuss specific examples where you've successfully worked with different agencies to address safeguarding concerns, as this is crucial for the Service Manager role.
✨Tip Number 4
Research Northamptonshire Children's Trust and their values. Understanding their commitment to continuous improvement and innovation will allow you to align your personal contributions with their mission during discussions.
We think you need these skills to ace Service Manager - MASH (Multi Agency Safeguarding Hub)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Service Manager position. Understand the key responsibilities and required qualifications, especially the importance of multi-agency collaboration and effective management practices.
Highlight Relevant Experience: In your application, emphasize your experience in statutory social care practice and any relevant management qualifications. Be specific about your post-qualifying experience and how it relates to the role.
Showcase Your Skills: Demonstrate your understanding of service planning and performance management in your application. Provide examples of how you have successfully managed teams and improved services in previous roles.
Personalize Your Application: Make sure to include a personal statement that reflects your passion for safeguarding children and young people. Explain why you want to work with Northamptonshire Children's Trust and how you can contribute to their mission.
How to prepare for a job interview at Northamptonshire Children's Trust
✨Show Your Passion for Child Welfare
Make sure to express your genuine passion for safeguarding children and young people. Share specific examples from your past experiences that highlight your commitment to improving services and making a positive impact in their lives.
✨Demonstrate Your Management Skills
Prepare to discuss your management style and how you have successfully led teams in the past. Highlight your experience with service planning, performance management, and staff development, as these are crucial for the Service Manager role.
✨Highlight Multi-Agency Collaboration Experience
Since the MASH team works closely with various partner agencies, be ready to talk about your experience in multi-agency settings. Provide examples of how you've effectively collaborated with other professionals to address safeguarding concerns.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making skills and ability to handle complex situations. Practice articulating your thought process and the steps you would take to ensure the child's needs are prioritized in challenging circumstances.
