At a Glance
- Tasks: Review and assess Family Help referrals, engaging with families for tailored support.
- Company: Join Northamptonshire Children's Trust, where children and families are at the heart of our mission.
- Benefits: Enjoy 28 days annual leave, flexible working, and a supportive team environment.
- Other info: Be part of an inclusive culture that values innovation and collaboration.
- Why this job: Make a real difference in children's lives while developing your skills in a dynamic role.
- Qualifications: Experience supporting children and families, with strong communication and organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do. We really value our workforce and offer you a great benefits package including:
- 28 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days after 5 years
- Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health pension protection
- Opportunity to purchase up to 25 days annual leave
- Employee Assistance Programme - available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year, including telephone counselling, legal advice, bereavement support and medical information
- Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more
- Flexible and family working arrangements including enhanced maternity benefits
- A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
- Extensive Learning & Development and career development opportunities
- Subsidised town centre car parking scheme
About the role: Based within the Criminal Justice Centre, this team operates as the front-door triage function for Family Help services. It is responsible for reviewing referrals, assessing needs, and determining the appropriate level of support. Using the Right Support, Right Time framework, the team makes clear and timely decisions, engaging with families and partners through solution-focused conversations. This ensures that families are directed quickly to the most appropriate support for their needs. This is a fantastic opportunity to broaden your practice, enhance your analytical skills, and gain valuable insight into family help decision-making. We offer flexible and hybrid working arrangements.
What will you be doing? In this role, you will:
- Review and assess Family Help referrals that come through the ‘front door’, identifying when needs may require a tier 3 intervention or Family Help Support and experience of using Right Support, Right Time to apply threshold confidently to determine the appropriate response
- Engage directly with families and partner agencies, having strong, solution-focused conversations to identify what support is needed
- Record clear, timely decision-making on case management systems to ensure accurate audit trails
- Work collaboratively within a fast-paced triage environment, providing advice and guidance on Family Help pathways for support to families and partners
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we encourage you to submit your application as early as possible.
About you: You have strong experience supporting children, young people and families who need early help, with a good understanding of local thresholds, Early Help processes and how partner agencies work together. You’re confident assessing need, giving clear advice to professionals and coordinating support through a multi-agency approach. You're curious, with an ability to build relationships quickly and ask the right questions. You build positive relationships, communicate well and can influence and challenge when needed. Highly organised, you manage a busy workload with competing priorities, make sound decisions and keep accurate records. Above all, you work in a way that puts the safety, wellbeing and voice of children and families at the centre of everything you do. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Barred List check. When applying please ensure your supporting statement details how you fulfil the essential criteria set out in the person specification as this will be used for shortlisting. You will need to provide a full employment history including any gaps since leaving full-time education.
About us: At Northamptonshire Children's Trust, children, young people and families are at the heart of everything we do. Every decision we make and every action we take is guided by our commitment to delivering high-quality services that make a lasting difference to the lives of children, young people and families across Northamptonshire. We know that our people are our greatest strength. Our workforce is at the centre of our success, and we are committed to creating an environment where colleagues feel valued, supported and empowered to do the best job of their lives every day. We foster a culture built on kindness, collaboration and trust, where achievements are recognised, ideas are welcomed and innovation is encouraged. We are proud of the positive impact we make together and delighted that our work has been recognised by Ofsted, with an Outstanding rating for Leadership and Management and Good ratings across Help and Protection, Children in Care and Care Leavers. At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a Disability Confident employer and have a commitment to care leavers, who we guarantee an interview if they meet the essential criteria. If you are passionate about making a difference and want to be part of an ambitious, supportive and forward-thinking organisation, Northamptonshire Children's Trust could be the place for you.
Partnership Support Coordinator in Northampton employer: Northamptonshire Children's Trust
Northamptonshire Children's Trust is an exceptional employer dedicated to the welfare of children and families, offering a supportive work culture that prioritises continuous improvement and professional development. As a Children's Safeguarding Social Worker, you will benefit from collaborative relationships with various professionals, ensuring meaningful impact in your role while enjoying opportunities for growth in a community-focused environment. Join us in making a difference where your expertise is valued and your contributions lead to positive change.
Contact Details:
Northamptonshire Children's Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Partnership Support Coordinator in Northampton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Northamptonshire Children's Trust.
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We think you need these skills to ace Partnership Support Coordinator in Northampton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Northamptonshire Children's Trust:Before hitting send, make sure to tailor your application specifically to Northamptonshire Children's Trust! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Northamptonshire Children's Trust
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
