At a Glance
- Tasks: Provide front-line reception and administrative support to safeguarding teams.
- Company: Join Northamptonshire Children's Trust, dedicated to supporting families and children.
- Benefits: Enjoy 28 days annual leave, flexible working, and a great pension scheme.
- Other info: Dynamic work environment with extensive learning and career development opportunities.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: GCSE or equivalent, strong communication skills, and customer service experience.
The predicted salary is between 40000 - 50000 £ per year.
We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.
We really value our workforce and offer you a great benefits package including:
- 28 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days after 5 years
- Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health pension protection
- Opportunity to purchase up to 25 days annual leave
- Employee Assistance Programme - We have an employee support programme run by Health Assured, available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year
- Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more
- Flexible and family working arrangements including enhanced maternity benefits
- A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
- Extensive Learning & Development and career development opportunities
- Subsidised town centre car parking scheme
About the role
Are you looking for a position that is challenging, rewarding, interesting and fast paced? Gainsborough Road Family Resource Centre in Corby hosts court directed contact or family time as well as a variety of services for children and families in the community. You will be providing front-line reception support as well as administrative support to the Safeguarding teams on the ground, providing support to and signposting members of the public to the appropriate professional within Northamptonshire Children's Trust.
The operational hours of the service is 9.00-5.30 and this post will be 30 hours a week over 4 days Monday - Thursday. The salary advertised is pro rata and hourly rate £12.69.
What will you be doing?
- You will provide an effective, polite and courteous welcoming service to visitors.
- Co-ordinating events effectively within the locality, taking meeting bookings and ensuring the location is prepared appropriately.
- You will respond to queries and requests for support from the teams within the Location and work closely and jointly with the other Administrators as required to ensure continuity of support for Children Services.
- Whilst based at Gainsborough Road you will need to cover other locations as and when required.
About you
- You are an experienced customer service orientated administrative assistant, educated to GCSE or equivalent standard.
- You are a strong confident communicator both verbal and written, using multiple channels.
- You have experience and enjoy working within a fast changing, dynamic environment.
- You have experience of working or volunteering in a customer focused environment.
About us
At Northamptonshire Children’s Trust, children, young people and families are at the heart of everything we do. Every decision we make and every action we take is guided by our commitment to delivering high-quality services that make a lasting difference to the lives of children, young people and families across Northamptonshire.
We know that our people are our greatest strength. Our workforce is at the centre of our success, and we are committed to creating an environment where colleagues feel valued, supported and empowered to do the best job of their lives every day. We foster a culture built on kindness, collaboration and trust, where achievements are recognised, ideas are welcomed and innovation is encouraged.
We are proud of the positive impact we make together and delighted that our work has been recognised by Ofsted, with an Outstanding rating for Leadership and Management and Good ratings across Help and Protection, Children in Care and Care Leavers.
At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a Disability Confident employer and have a commitment to care leavers, who we guarantee an interview if they meet the essential criteria.
If you are passionate about making a difference and want to be part of an ambitious, supportive and forward-thinking organisation, Northamptonshire Children’s Trust could be the place for you.
Administration Assistant - Localities in Corby employer: Northamptonshire Children's Trust
Northamptonshire Children's Trust is an exceptional employer dedicated to the welfare of children and families, offering a supportive work culture that prioritises continuous improvement and professional development. As a Children's Safeguarding Social Worker, you will benefit from collaborative relationships with various professionals, ensuring meaningful impact in your role while enjoying opportunities for growth in a community-focused environment. Join us in making a difference where your expertise is valued and your contributions lead to positive change.
Contact Details:
Northamptonshire Children's Trust Recruitment Team
