At a Glance
- Tasks: Provide top-notch secretarial support to consultants and manage patient caseloads.
- Company: Join Northampton General Hospital, a leading employer committed to modernisation and efficiency.
- Benefits: Inclusive workplace, career growth opportunities, and a chance to make a real difference.
- Other info: Diverse and supportive environment with active networks for all backgrounds.
- Why this job: Be part of a dynamic team that values compassion, accountability, and respect.
- Qualifications: Strong communication skills and ability to manage changing priorities.
The predicted salary is between 36000 - 60000 £ per year.
To provide a high quality comprehensive and confidential secretarial and administrative support service to the Consultant and clinical team on a day-to-day basis. You will work independently in an ever changing administrative environment. You will manage numerous workloads with priorities changing daily on a sliding scale. You will be confident in communicating with patients, internal and external stakeholders and across a breadth of seniority levels.
This role involves managing a patient caseload for your clinical team along with managing, scheduling and booking an elective theatre list. The post-holder will have day to day responsibility for providing a comprehensive, efficient and confidential secretarial service to a team of consultants, clinicians and nursing staff.
Key responsibilities include:
- Constant liaison with consultant, medical staff, patients, other administration teams, General Practitioners, external bodies, ward staff and theatre staff.
- Demonstrating a significant level of initiative in organising workload and in taking decisions and action within clearly defined limits.
- Receiving and taking relevant action on telephone calls and other enquiries from key contacts, dealing with internal and external sources to resolve any problems, queries, or complaints.
- Making appointments, and arranging visits and meetings where appropriate.
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values: Compassion, Accountability, Respect, Integrity, Courage.
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
For further details / informal visits contact: Name: Laura Newton, Job title: Administration Manager, Email address: laura.newton5@nhs.net, Telephone number: 01604 523200.
Medical Secretary in Northampton employer: Northamptongeneral
Northampton General Hospital is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for all staff. With a strong commitment to employee growth and development, we offer numerous opportunities for advancement within our expanding hospital group. Our values of Compassion, Accountability, Respect, Integrity, and Courage guide our culture, ensuring that every team member feels valued and empowered to contribute to the delivery of high-quality healthcare services.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary in Northampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Northampton General Hospital. They can give you the inside scoop on what it’s really like to work there and might even help you get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to the role of a Medical Secretary. Think about how you’d handle multiple priorities and communicate effectively with patients and staff. We want you to shine!
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you’ve managed workloads and adapted to changing priorities. This will demonstrate that you’re ready for the fast-paced environment at the hospital.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be part of a team that values compassion, accountability, and respect—just like you!
We think you need these skills to ace Medical Secretary in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Medical Secretary role. Highlight your secretarial and administrative skills, especially those that show you can handle a busy workload and communicate effectively with various stakeholders.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with the responsibilities mentioned in the job description. Don’t forget to mention your ability to work independently in a changing environment!
Showcase Your Communication Skills:Since this role involves liaising with patients and medical staff, make sure to demonstrate your strong communication skills in your application. Use clear and concise language, and maybe even share an example of a time you resolved a query or complaint effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets to us directly and shows your enthusiasm for joining our team at Northampton General Hospital!
How to prepare for a job interview at Northamptongeneral
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Medical Secretary. Familiarise yourself with the key tasks like managing patient caseloads and scheduling theatre lists. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with patients or colleagues in the past. This will highlight your confidence and ability to handle diverse interactions.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple priorities in a fast-paced environment. Share specific strategies or tools you use to stay organised, as this is crucial for the role. Showing that you can juggle tasks efficiently will impress the interviewers.
✨Embrace the Values of the Organisation
Familiarise yourself with the Excellence Values of the hospital group: Compassion, Accountability, Respect, Integrity, and Courage. Think of examples from your experience that align with these values, and be prepared to share them during the interview to show you’re a good cultural fit.
