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- Tasks: Engage with customers and provide top-notch support in a vibrant environment.
- Company: Join a fast-growing company that values energy, growth, and good vibes.
- Benefits: Enjoy hybrid work options, competitive salary, and exciting perks.
- Why this job: Be part of a fun culture where your contributions truly matter.
- Qualifications: No specific experience required; just a passion for helping others.
- Other info: Work 3 days in the office and 2 days from home.
The predicted salary is between 24000 - 33600 £ per year.
Hybrid | Marlow-based (3 days in-office, 2 days WFH)
£30,000£40,000 DOE + perks
Looking for a role that actually values you? Somewhere with energy, growth, and good vibes?
We're expanding fast and looking for friendly, fun, and driven people to join the team. Whether you're a customer service pro or just love helping others, we want to hear from you.
We've built a culture where work feels good.
?? Join the Vibe: Customer Experience Associate ?? employer: Northampton Recruitment Ltd
Contact Detail:
Northampton Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ?? Join the Vibe: Customer Experience Associate ??
✨Tip Number 1
Show your personality! In a role like Customer Experience Associate, it's essential to demonstrate your friendly and fun nature. When networking or during interviews, let your enthusiasm shine through to match the vibrant culture we're building at StudySmarter.
✨Tip Number 2
Research our company culture. Familiarise yourself with our values and the vibe we promote. This will help you tailor your conversations and show that you're genuinely interested in being part of our team, which is crucial for a customer-focused role.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help someone. This will showcase your skills and align with our goal of creating positive experiences for our customers.
✨Tip Number 4
Engage with us on social media! Follow our channels and interact with our posts. This not only shows your interest in our company but also gives you insights into our team dynamics and current happenings, which can be great conversation starters during your interview.
We think you need these skills to ace ?? Join the Vibe: Customer Experience Associate ??
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand the company's culture. They value energy, growth, and a friendly atmosphere, so reflect this in your application by showcasing your personality and enthusiasm.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or any roles where you've helped others. Use keywords from the job description to demonstrate that you fit what they are looking for.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your skills but also conveys your passion for customer experience. Share specific examples of how you've positively impacted customers in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your tone matches the friendly and fun vibe the company promotes.
How to prepare for a job interview at Northampton Recruitment Ltd
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. They’re looking for friendly and driven individuals, so let your passion for customer service shine through during the interview.
✨Demonstrate Your People Skills
Prepare examples of how you've successfully interacted with customers in the past. Highlight your ability to handle difficult situations with a positive attitude, as this is crucial for a Customer Experience Associate.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Since they emphasise good vibes and a supportive environment, be ready to discuss how you align with these principles and how you can contribute to their positive atmosphere.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This shows your genuine interest in the role and helps you understand if the company is the right fit for you. Consider asking about team dynamics or growth opportunities within the company.
