At a Glance
- Tasks: Lead your Domino’s store, drive sales, and ensure exceptional customer experiences.
- Company: Join the passionate team at Domino’s, known for delicious pizzas and outstanding service.
- Benefits: Competitive salary, 28 days holiday, flexible hours, staff discounts, and career development.
- Other info: Inclusive culture with opportunities for recognition and growth.
- Why this job: Inspire a team, engage with the community, and enjoy a fun work environment.
- Qualifications: Experience in management, strong leadership skills, and a passion for customer service.
The predicted salary is between 31000 - 35000 £ per year.
About Us: You know who we are, you’ve probably tried our delicious pizzas and now you’re thinking about joining our team – fantastic! At Domino’s we’re passionate about delivering hot, fresh pizzas and giving outstanding service to our customers, whether it’s a busy Friday night or a midweek treat. Through our vast network of stores, our franchise partners employ over 35,000 people who work in a variety of different roles. We’re committed to innovation, community engagement, and creating rewarding careers – and we’d love to have you join us.
The Role: As a Store Manager, you’ll lead your Domino’s store to success - overseeing daily operations, driving sales, and ensuring every customer receives an exceptional experience. You’ll inspire, develop, and motivate your team, while maintaining high standards of quality, safety, and compliance.
Key Responsibilities:
- Manage all aspects of store operations to ensure efficiency and effectiveness
- Lead, motivate, and develop a high-performing team to achieve sales and service targets
- Implement sales strategies and manage expenses to drive profitability
- Oversee inventory management, stock control and loss prevention
- Ensure compliance with company policies, food safety and health & safety regulations
- Conduct regular performance evaluations and provide constructive feedback
- Organise and deliver regular training sessions for team members
- Maintain a clean, safe and welcoming environment for both employees and customers
- Support local marketing and community engagement activities
About You:
- Proven experience in management, ideally in food, retail, or QSR (Quick Service Restaurant) environments
- Strong leadership and team development skills
- Excellent communication and organisational abilities
- Results-driven, with a focus on delivering outstanding customer service
- Able to work flexibly, including evenings and weekends
- Right to work in the UK/Ireland
Benefits:
- Competitive salary + performance-related bonus
- 28 days paid holiday per year (includes BH, pro rata for part time)
- Flexible working hours
- Staff discount on our delicious food (we know you were looking for this!)
- Staff meals (conditions apply)
- Company pension scheme (where eligible)
- Family Leave policies in place
- Paid training and development opportunities to support further career progression
- Supportive, inclusive, and fun team environment
- Employee recognition opportunities
Role Requirements:
This role involves periods of standing, lifting, carrying, and reaching. You may also work in hot environments (near ovens) and cold environments (walk-in fridges), and occasionally outdoors (e.g. refuse disposal, deliveries).
Equal Opportunities:
We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any adjustments to the recruitment process, please let us know. Please note: Domino’s stores are operated by independent franchisees, therefore terms and conditions of employment across stores may vary and will be clarified during the selection process.
Store Manager employer: Northampton - Management
At Domino's, we pride ourselves on being an excellent employer, offering a vibrant work culture that values innovation and community engagement. As a Store Manager, you'll enjoy competitive salaries, flexible working hours, and opportunities for personal and professional growth within a supportive team environment. Join us to lead a passionate team in delivering exceptional service while enjoying benefits like staff discounts and paid training to help you thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Northampton - Management, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Northampton - Management!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Northampton - Management, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Northampton - Management and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Northampton - Management that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Northampton - Management
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
