At a Glance
- Tasks: Welcome patients, answer queries, and support the clinical team with admin tasks.
- Company: Northampton General Hospital, a caring and supportive NHS environment.
- Benefits: Stable hours, supportive team, and the chance to make a difference in patient care.
- Other info: Monday to Friday shifts from 07:30 to 18:00.
- Why this job: Join a vital role in healthcare and help create a positive experience for patients.
- Qualifications: NVQ level 2 or equivalent; NHS experience is a plus.
The predicted salary is between 23900 - 25600 € per year.
Northampton General Hospital is seeking an organized and empathetic individual for a reception role in their outpatient clinics. This position requires skills in information technology and the ability to maintain confidentiality. Candidates should have NVQ level 2 or equivalent and experience working in the NHS is preferable.
The role covers Monday to Friday hours from 07:30 to 18:00 and involves:
- Greeting patients
- Answering queries
- Supporting the clinical team with administrative tasks
Outpatient Reception & Admin Concierge employer: Northampton General Hospital
Northampton General Hospital is an excellent employer, offering a supportive work culture that prioritises patient care and employee well-being. With opportunities for professional growth within the NHS framework, employees benefit from a collaborative environment where their contributions are valued. Located in a vibrant community, the hospital provides a fulfilling career path for those looking to make a meaningful impact in healthcare.
Contact Detail:
Northampton General Hospital Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Outpatient Reception & Admin Concierge
✨Tip Number 1
Make sure you research Northampton General Hospital and understand their values. When you get the chance to chat with them, show that you’re not just another candidate but someone who genuinely cares about patient care and the NHS.
✨Tip Number 2
Practice your communication skills! You’ll be greeting patients and answering queries, so being clear and friendly is key. Try role-playing with a friend to get comfortable with common questions you might face.
✨Tip Number 3
Don’t underestimate the power of your IT skills. Brush up on any relevant software or systems used in outpatient settings. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Outpatient Reception & Admin Concierge
Some tips for your application 🫡
Show Your Organisational Skills:In your application, highlight any experience you have in managing schedules or handling multiple tasks at once. We want to see how you can keep things running smoothly in a busy outpatient environment!
Emphasise Empathy and Communication:Since this role involves greeting patients and answering queries, make sure to showcase your ability to communicate effectively and show empathy. Share examples of how you've helped others in previous roles.
Highlight IT Proficiency:Mention any relevant IT skills you possess, especially if you've worked with healthcare systems before. We’re looking for someone who can easily navigate technology to support our clinical team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Northampton General Hospital
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Outpatient Reception & Admin Concierge role. Familiarise yourself with the specific tasks mentioned in the job description, like greeting patients and supporting the clinical team. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Empathy
As this role requires a compassionate approach, think of examples from your past experiences where you've shown empathy, especially in a healthcare setting. Be ready to discuss how you handle sensitive situations and support patients, as this will resonate well with the interviewers.
✨Highlight Your IT Skills
Since the position involves information technology, be prepared to talk about your proficiency with relevant software and systems. If you have experience with NHS systems or similar platforms, mention it! This will show that you're not only organised but also tech-savvy, which is crucial for the role.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the team dynamics, patient care philosophy, or any challenges they face in the outpatient clinics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
