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For Companies At a Glance
- Tasks: Provide companionship and support to patients, enhancing their wellbeing and reducing loneliness.
- Company: Join the caring team at Northampton General Hospital.
- Benefits: Gain fulfilment from helping others and build meaningful connections.
- Why this job: Make a real difference in patients' lives while developing your empathy and communication skills.
- Qualifications: No specific qualifications needed, just a warm heart and a willingness to help.
- Other info: Flexible volunteering hours available, Monday to Friday, 8am to 8pm.
Please note that volunteering is an unpaid role. Can you spare 3-4 hours a week to bring comfort, conversation, and compassion to patients who may be feeling lonely or in need of a friendly face? We are looking for warm, approachable volunteers to support patients across our wards Monday to Friday between 8am and 8pm (last shift begins at 4pm).
Our volunteers play a vital part in creating a positive, caring ward environment – making a genuine difference at moments when patients need connection the most.
Why Volunteer with Us?
- Build connections with patients and other volunteers
- Use your life experience to support those who need companionship
- Gain fulfilment from helping others feel seen, heard, and supported
- Be part of a warm, inclusive and supportive team
Application Instructions
Which day(s) you can volunteer. Why you would like to volunteer with us.
Responsibilities
This role focuses on offering meaningful companionship and practical help that enhances a patient’s wellbeing. Many patients spend long hours without visitors, and your presence can make a profound impact.
- Provide a listening ear and friendly conversation.
- Support with hydration by offering drinks, refilling water jugs, and encouraging patients to drink.
- Read to patients who may struggle to read themselves or simply enjoy being read to.
- Notice and support patients who may feel lonely or anxious.
- Create moments of calm, reassurance, and connection.
Supporting Patients Emotionally and Socially
- Spend time with patients, offering companionship, conversation, and empathy.
- Sit with patients during quieter moments to reduce feelings of loneliness.
- Read books, newspapers, poems, or letters to patients.
- Listen actively, showing patience, kindness, and respect.
- Maintain confidentiality and treat everyone with dignity.
Helping Patients Stay Hydrated and Comfortable
- Offer regular drinks and ensure water jugs are topped up.
- Encourage patients to drink, especially those who may forget or need prompting.
- Sit with patients at mealtimes to provide gentle encouragement and support.
- Ensure food and drink are placed within easy reach.
Creating a Welcoming Environment
- Greet patients and visitors, helping the ward feel friendly and calm.
- Help prepare drinks for patients and visitors.
Person Specification
Essential Qualifications
No specific qualifications are required for this role, although any relevant qualifications should be detailed on the application.
Knowledge and Experience
- Show empathy and compassion towards others and treat people with dignity and respect.
Skills
- Ability to communicate in a calm and professional manner.
- Show empathy and compassion towards others and treat people with dignity and respect.
Desirable
- Good interpersonal skills.
Key Competencies
- Recognise when appropriate to seek support from others.
- Reliable, honest and punctual.
- Ability to exercise confidentiality and discretion.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer Details
Northampton General Hospital, Clifftonville Road, Northampton, NN1 5BD
Employer's Website
Volunteer Ward Companion in Northampton employer: Northampton General Hospital
Contact Detail:
Northampton General Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Ward Companion in Northampton
✨Tip Number 1
Get to know the role! Familiarise yourself with what being a Volunteer Ward Companion involves. Understanding the responsibilities will help you connect better with patients and show your genuine interest during any conversations.
✨Tip Number 2
Be yourself! When you meet with the team, let your personality shine through. They’re looking for warm and approachable volunteers, so don’t be afraid to show your compassion and empathy – it’s what makes you unique!
✨Tip Number 3
Ask questions! If you get the chance to chat with current volunteers or staff, ask them about their experiences. This not only shows your enthusiasm but also helps you understand how you can make the most impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing work we do at Northampton General Hospital.
We think you need these skills to ace Volunteer Ward Companion in Northampton
Some tips for your application 🫡
Be Genuine: When you write your application, let your true self shine through! We want to see your warmth and compassion, so share why you genuinely want to volunteer with us. A personal touch goes a long way!
Show Your Availability: Make sure to clearly state which days you can volunteer. We’re looking for those 3-4 hours a week, so being specific helps us understand how you can fit into our team.
Highlight Relevant Experience: Even if you don’t have formal qualifications, share any life experiences that showcase your empathy and ability to connect with others. We value your unique background and how it can contribute to our caring environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming a Volunteer Ward Companion.
How to prepare for a job interview at Northampton General Hospital
✨Show Your Compassion
During the interview, make sure to express your genuine desire to help others. Share personal stories or experiences that highlight your empathy and compassion, as these qualities are essential for a Volunteer Ward Companion.
✨Know the Role Inside Out
Familiarise yourself with the responsibilities outlined in the job description. Be ready to discuss how you can provide companionship, support hydration, and create a welcoming environment for patients. This shows that you’re serious about the role.
✨Demonstrate Good Communication Skills
Practice active listening and clear communication. You might be asked how you would handle conversations with patients. Think of examples where you’ve successfully communicated with someone who needed support, and be prepared to share those.
✨Be Ready to Discuss Availability
Since the role requires a commitment of 3-4 hours a week, be clear about your availability. Mention specific days and times you can volunteer, showing that you’re organised and committed to making a difference.
