Typist/Support Secretary in Northampton

You will be part of a clerical team to support a defined team of Clinicians and provide a comprehensive, confidential administration support service to the Consultants, Medical Staff, Clinical team, and department on a day-to-day basis. With a key eye for details and exceptional typing skills, you will provide a service to turnover letters with target deadlines.

Main duties of the job:

• Working Monday to Friday between the core hours of 08:00-17:00. Flexibility from core hours may be required depending upon the needs of the service.
• You will be focused, motivated and independently working, taking direction from the medical secretary team.
• Provide effective input into the work of the Trust, to support the achievement of our vision and values.

About us:

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values:

• Compassion
• Accountability
• Respect
• Integrity
• Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. We are a Defence positive trust, supporting our reservists, veterans, spouses and partners. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Job responsibilities:

• Provide a comprehensive clinical support secretarial service to the Clinical Team to enable them to carry out their duties effectively and efficiently.
• Take direction from the Administration Manager, Medical Secretary Team to meet the administrative demands.
• Ensure all correspondence for the Clinical Team, including clinical letters, discharge summaries, medico-legal reports and results, minutes of committee meetings etc. are typed and dispatched promptly.
• Answer telephones calls from patients.
• The majority of the correspondence will be audio/digital dictation which is measured to a Trust turnaround target.
• On receipt of test/investigation results, retrieve relevant patient notes and alert the Clinical Teams of any urgent or abnormal test results ensuring that relevant action is taken.
• Attend meetings, as required (except Clinical Performance meetings) to ensure effective communication with all service users.
• Demonstrate and supervise workplace activities to other members of the secretarial team as required maintaining a high standard of service to the Clinical Teams.
• Ensure confidentiality is maintained in all communication and that documents and other sensitive information are always secure.
• Use the relevant Trust databases and patient administration systems and ensure that all data is correct and up to date.
• Provide general administrative services as required by the department.
• Filing letters and reports in medical notes promptly and cross-reference whenever necessary and general office filing.
• Photocopying, faxing, and posting documentation.
• Receive and sort daily post, date stamp and distribute as appropriate.
• Liaise with other hospital departments, GPs and other healthcare agencies when required.
• Provide cross-cover within the administration team during absence and follow relevant organisational policies such as notification of sickness absence and participation in individual appraisal.

Person Specification:

• Educated to Minimum 3 GCSE at Grade C or above.
• RSA 3, Certificate in Medical Secretarial Studies or relevant secretarial experience.
• Experience of Patient Administration System i.e. Camis or equivalent.
• Significant experience working in an office setting.
• Some NHS or healthcare administration experience.
• Working knowledge of administrative procedures and typing support practices.
• Skills: Organisation and time management, Ability to Audio-type, Excellent IT and keyboard skills.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,760 to £27,476 a year Per Annum / Pro Rata