Radiology Admin Manager in Northampton

The post holder will be required to provide a comprehensive administration and service co-ordinator role to ensure the smooth and efficient running of the service on a daily basis, assisting the Head of Imaging or equivalent to ensure key performance, quality and financial targets are met, and the service is developed as per Directorate plans.

The post holder will be responsible to motivate, lead and assist the administration team including Medical secretaries and Admin and Clerical Staff supervisors and other staff to ensure that all administration duties are carried out efficiently and in a timely manner.

• To liaise with the Head of Imaging or equivalent with reference to strategic and operational requirements for all relevant patient pathways, working towards Directorate objectives and effectiveness of the service.
• To manage and ensure validation of all diagnostic patient activity on a day-to-day basis, ensuring targets are met and resources are effectively utilised to maximise efficiencies.
• To act as Deputy RIS Manager working within the radiology MDT to ensure data is accurate.
• Address queries from staff and consultants regarding clinics, work schedules and other associated matters regarding capacity & performance.
• The post holder is responsible for the overall administration duties within the department to maintain an efficient and dedicated service, ensuring information systems are updated and monitored to provide accurate data to feedback to the Consultant and Management teams.
• Financial responsibility for the pay and non-pay elements of your budget.
• The post holder will work in liaison with the Head of Imaging, Modality Leads, and Radiologists to ensure performance matches demand and capacity.
• Responsibility for planning and organising multi-disciplinary meetings in relation to streaming administration procedures across the Directorate.
• To ensure flexible working patterns are achieved to enable cross cover for leave within the Admin team, ensuring bank & Agency costs are minimal.

• To be responsible for managing the recruitment and selection process for new staff within the admin team and to be pro-active in developing strategies to retain staff in line with performance issues.
• To provide managerial leadership, managing sickness & absence, maintaining appraisal schedules and leading performance management issues within the admin team.
• Being responsible for staff development and training including the setting of individual and departmental targets for efficient ways of working.
• To take action to rectify deficiencies as and when appropriate, following HR Trust policies.
• To ensure that excellent communication channels are maintained with all disciplines/departments both internal and external to the organisation, including staff, consultants, patients and visitors to the Trust.
• To attend and actively participate in appropriate departmental and Trust meetings.
• To challenge current ways of working within the 18 week pathways, evaluate and modernise pathways to ensure the smooth transition of patients between departments.
• To endorse the access policy, ensuring all Admin staff are fully aware of the waiting list guidance and that all other local policies and procedures are adhered to.
• To be able to interpret and analyse data in relation to all national performance targets, using the trust computerised systems, i.e., iPM, Infoview, or local computer systems such as CRIS, NBSS or BSU.
• To lead audits to ensure effective processes in accordance to the Access policy.
• To be responsible for the management of complaints relating to the administration service, actively seeking to resolve any issues at the time of notification, acting within the Trust guidelines.
• Represent the Directorate / Department in meetings as requested by the line Manager.

• Ability to interpret data.
• Proven staff management and supervisory skills.
• Information technology skills including Microsoft Excel, Word, PowerPoint.
• Effective team facilitation and motivational skills.
• Ability to manage conflict.
• Good concentration skills with attention to detail, prioritising and working under pressure.
• Experience of change management.
• Understanding of Clinical Governance.

• Educated to degree standard or equivalent experience/qualification.
• Experience in a senior admin position.

• Knowledge of health systems and procedures.
• Worked across professional boundaries.
• Proven ability in proactively solving complex problems.
• Experience of undertaking Audits.
• Ability to interpret data.
• Proven staff management and supervisory skills.
• Information technology skills, including Microsoft Excel, Word, PowerPoint, Office (or equivalent).
• Experience using RIS and PAS systems.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.