Job summary
This role is to provide direct support to the payroll officers to ensure an efficient and effective service to all customers and clients of the payroll service.
Main duties of the job
You will ensure that data is input and maintained to an accurate standard within strict deadlines and promote Payroll as an efficient and customer oriented service.
About us
Please submit your application as soon as possible, as we reserve the right to close adverts once sufficient applications have been received.
We recognise that AI tools can support application writing; however, candidates are asked to keep their use to a minimum. Responses should reflect your own experience, skills and knowledge, as over-reliance on AI-generated content may result in generic answers that do not accurately represent your abilities.
University Hospitals of Northamptonshire (UHN) brings together Kettering General Hospital NHS Foundation Trust and Northampton General Hospital NHS Trust. As a group, we are committed to improving services for our communities through collaboration, modernising care delivery and striving for excellence. Working together enables us to share expertise, strengthen services and create greater opportunities, and there may be a requirement to work across sites depending on service needs.
Our Excellence Values are Compassion, Accountability, Respect, Integrity and Courage. UHN welcomes applications from all backgrounds and is committed to an inclusive working environment. We are proud signatories of the Armed Forces Covenant and hold the Gold Award under the Employer Recognition Scheme. Candidates who identify as members of the Armed Forces community and meet the essential criteria will be guaranteed an interview.
Job description
Job responsibilities
- To be responsible for supporting the relevant payroll officer in all areas of payroll making use of ESR to amend employee fixed data
- Learn and develop payroll and pensions knowledge such that all new starter, termination and notification of change forms are effectively recorded within ESR with the desired output.
- Provide full support to the corresponding payroll officer with all input into all systems used within the payroll department. This is including but not limited to ESR, Assure Expenses, 247 and Patchwork.
- Input of weekly pay details in conjunction with the other Payroll Support Officers
- Complete variable data input as required.
- Complete processes provided by the payroll officer and team leader to ensure accurate data recording is maintained
- To assist the payroll officer with less complicated calculations in respect of overpayments and payroll adjustments.
- Use initiative to suggest differing ways of working by raising them to the team leader if beneficial.
- To be responsible for tracing all documentation received without identification using discretion to which method of communication is most relevant.
- To respond to face to face, telephone or written requests for earnings details from employees and Trust managers, the post holder would be expected to seek assistance from the relevant Payroll Officer as necessary.
- To provide written responses to requests for earnings details from mortgage companies, councils, courts, CSA, etc. as required ensuring the employees consent is supplied as necessary to ensure compliance with the Data protection act.
- Organising and preparing confidential tax documentation for distribution along with any ad hoc attachments.
- To utilise Microsoft office to support day to day operations
- Be fully conversant in Agenda for Change and Medical and Dental terms and conditions.
- To ensure that at least 10% of allocated work is checked to ensure accuracy.
- To be the first point of contact for incoming telephone calls, dealing with the enquiry or forwarding to the relevant person to action, in a customer oriented, timely and accurate manner.
- To demonstrate own tasks and duties to new/less experienced members of staff.
- To draw to the appropriate Managers attention any need to depart from Payroll protocols and regulations.
- To act at all times in accordance with departmental procedures and to comply with Standing Financial Instructions and general rules as issued.
- To collate information from electronic and manual payroll records as requested and pass to relevant section or department.
Person Specification
Education, Training and Qualifications
Essential
- Minimum of 5 GCSE's at Grade C or above including English and Maths.
- NVQ level 2 or equivalent admin/clerical experience
- ECDL or equivalent computer skills
Knowledge and Experience
Essential
- At least 6 months experience of working in a busy office environment.
- Input of data into computer systems
- Previous experience of working in payroll within a large organisation
- Ability to use Microsoft Office programs including Word, Excel and outlook
- An awareness of local, national and statutory payroll regulations
Desirable
- Working knowledge of NHS terms and conditions
- Working knowledge of ESR (Oracle)
- Agenda for Change and M&D terms and conditions knowledge
Skills
Essential
- Demonstrate awareness of customer focussed services
- Ability to use relevant computerised applications to input data, retrieve and manipulate data
- Able to perform arithmetical calculations using a calculator if necessary
- Ability to prioritise workload and meet strict deadlines
- Ability to work on own initiative as well as part of a team
- High levels of integrity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Northampton General Hospital
Address
University Hospitals of Northamptonshire
Northamptonshire
Northampton
NN1 5BD
United Kingdom
Employer's website
https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)
Payroll Support Officer in Northampton employer: Northampton General Hospital
University Hospitals of Northamptonshire (UHN) is an exceptional employer, offering a supportive and inclusive work environment for Paediatric Oncology Consultants. With a commitment to professional development, the hospital provides generous study budgets, mentorship opportunities, and a collaborative culture that encourages innovation in child health services. Located in Northampton, you will be part of an award-winning team dedicated to delivering high-quality care to children and young people, making a meaningful impact in the community.
Contact Details:
Northampton General Hospital Recruitment Team
