At a Glance
- Tasks: Welcome patients and support the clinical team in a busy outpatient department.
- Company: Local healthcare facility dedicated to patient care and community service.
- Benefits: Flexible hours, supportive team environment, and opportunities for personal growth.
- Why this job: Join a friendly team and make a difference in patients' lives every day.
- Qualifications: Strong communication skills and a flexible mindset; customer service experience is a plus.
- Other info: No sponsorship available; must demonstrate right to work in the UK.
The predicted salary is between 24000 - 36000 £ per year.
A local healthcare facility is seeking a friendly and efficient Receptionist to join our team in Northampton. This role involves welcoming patients, providing administrative support to the clinical team, and ensuring efficient operations within the Outpatient department.
Ideal candidates will have strong communication and IT skills, a flexible mindset, and the ability to maintain confidentiality. Experience in a customer-facing role is preferred but not essential. Applicants must demonstrate their right to work in the UK without sponsorship.
Outpatient Receptionist – Patient Services in Northampton employer: Northampton General Hospital
Contact Detail:
Northampton General Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outpatient Receptionist – Patient Services in Northampton
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Research what an Outpatient Receptionist does and think about how your skills match up. This will help you shine during interviews!
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with patients and the clinical team, try role-playing common scenarios with a friend. It’ll boost your confidence and help you sound natural.
✨Tip Number 3
Don’t forget to showcase your IT skills! Brush up on any relevant software or systems that might be used in healthcare settings. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Finally, apply through our website! We love seeing applications come directly from enthusiastic candidates. Plus, it shows you’re genuinely interested in joining our team. Good luck!
We think you need these skills to ace Outpatient Receptionist – Patient Services in Northampton
Some tips for your application 🫡
Show Your Friendly Side: As a Receptionist, your warm and welcoming personality is key! Make sure to highlight any experience where you've interacted with customers or patients. We want to see how you can bring that friendly vibe to our team!
Highlight Your IT Skills: Since you'll be providing administrative support, it's important to showcase your IT skills. Mention any software or systems you're familiar with, and don't forget to include examples of how you've used them in previous roles!
Flexibility is Key: We love candidates who can adapt to changing situations. In your application, share instances where you've had to be flexible or think on your feet. This will show us that you're ready for the dynamic environment of our Outpatient department!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Northampton General Hospital
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Outpatient Receptionist involves. Familiarise yourself with the responsibilities like welcoming patients and supporting the clinical team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Receptionist, strong communication is key. During the interview, practice clear and friendly communication. You might be asked how you would handle difficult situations with patients, so think of examples from past experiences where you’ve successfully resolved issues or provided excellent service.
✨Demonstrate IT Proficiency
Since the job requires good IT skills, be prepared to discuss any relevant software or systems you’ve used in previous roles. If you have experience with patient management systems or scheduling software, mention it! Even if you haven’t used specific tools, showing your willingness to learn can go a long way.
✨Emphasise Confidentiality and Flexibility
In healthcare, confidentiality is crucial. Be ready to talk about how you would handle sensitive information and maintain patient privacy. Also, highlight your flexible mindset, as the role may require adapting to changing situations or priorities within the department.