At a Glance
- Tasks: Welcome patients, answer queries, and support the clinical team with admin tasks.
- Company: Northampton General Hospital, a caring and supportive NHS environment.
- Benefits: Stable hours, supportive team, and the chance to make a difference in patient care.
- Other info: Monday to Friday shifts from 07:30 to 18:00.
- Why this job: Join a vital role in healthcare and help improve patient experiences every day.
- Qualifications: NVQ level 2 or equivalent; NHS experience is a plus.
The predicted salary is between 23970 - 25674 € per year.
Northampton General Hospital is seeking an organized and empathetic individual for a reception role in their outpatient clinics. This position requires skills in information technology and the ability to maintain confidentiality. Candidates should have NVQ level 2 or equivalent and experience working in the NHS is preferable.
The role covers Monday to Friday hours from 07:30 to 18:00 and involves:
- Greeting patients
- Answering queries
- Supporting the clinical team with administrative tasks
Outpatient Reception & Admin Concierge in Northampton employer: Northampton General Hospital
Northampton General Hospital is an excellent employer, offering a supportive work culture that prioritises patient care and employee well-being. With opportunities for professional growth within the NHS framework, employees benefit from a collaborative environment where their contributions are valued. Located in a vibrant community, the hospital provides a fulfilling career path for those looking to make a meaningful impact in healthcare.
Contact Detail:
Northampton General Hospital Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Outpatient Reception & Admin Concierge in Northampton
✨Tip Number 1
Make sure you research Northampton General Hospital and understand their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a reception and admin concierge, you'll be the first point of contact for patients. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you're engaged and keen to learn more about the role and the team you'll be working with.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're tech-savvy, which is a must for this role!
We think you need these skills to ace Outpatient Reception & Admin Concierge in Northampton
Some tips for your application 🫡
Show Your Organisational Skills:In your application, highlight any experience you have in managing schedules or handling multiple tasks at once. We want to see how you can keep things running smoothly in a busy outpatient environment.
Emphasise Empathy and Communication:Since this role involves greeting patients and answering queries, make sure to showcase your ability to communicate clearly and compassionately. Share examples of how you've helped others in previous roles.
Highlight IT Proficiency:Mention any relevant IT skills you possess, especially if you've worked with healthcare systems before. We’re looking for someone who can easily navigate technology to support our clinical team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates during the hiring process.
How to prepare for a job interview at Northampton General Hospital
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Outpatient Reception & Admin Concierge role. Familiarise yourself with the specific tasks mentioned in the job description, like greeting patients and supporting the clinical team. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Empathy
Since this role requires a high level of empathy, think of examples from your past experiences where you've successfully dealt with patients or clients. Be ready to share how you handled difficult situations with compassion and understanding, as this will highlight your suitability for the position.
✨Brush Up on IT Skills
As the job involves information technology, ensure you're comfortable with common software used in healthcare settings. If you have experience with specific systems, mention them during the interview. You could even ask about the technology they use at Northampton General Hospital to show your proactive approach.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the challenges faced in the outpatient clinics, or how they support their staff's professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
