General Portering Supervisor in Northampton

Northampton General Hospital NHS Trust is looking to recruit a General Portering Supervisor to work in our busy Portering department. Responsible for day to day operational supervision and deployment of staff to ensure all operational areas receive their allocated portering services. Responsible for work rotas, training and leadership for staff within the department. Organise and prioritise duties to all staff within your area of responsibility.

We are looking for someone who is enthusiastic, personable, creative, organised, and flexible. As you will be responsible for managing a large team of general porters, you will need strong leadership skills with the ability to engage, instruct, motivate whilst remaining calm under pressure. Delivering Portering duties in accordance with work schedules and practices, working 37.5 hrs over any 5 days in a 7-day week, this will include night work.

Main duties of the job:

• Organise and run shift so as to achieve the needs of the trust
• Liaise with various trust staff and departments to provide a flexible service as required by the trust
• Set up daily log for next day's shift
• When required use Portering system to record all general Portering jobs
• Use E-Rostering and keep records of Annual Leave, Sickness and absence up to date.
• Keep staff personnel files up to date
• Support staff in all training required by the Trust both Mandatory and departmental and record all training in accordance with both the trust and departmental requirements.

About us:

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values:

• Compassion
• Accountability
• Respect
• Integrity
• Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Job responsibilities:

• Keep up to date records on all staffing absence
• Complete all required appraisals for Portering staff
• Complete and record Back to work interviews for staff that have been off work and record as required
• Transport patients within the hospital in conjunction with Trust policies and departmental procedures.
• Undertake general mortuary duties in accordance with the agreed procedures.
• Conduct viewings in accordance with trust policy
• Collection and delivery of gas cylinders, beds, equipment, and furniture around the hospital site.
• Change medical gas manifolds as required
• In appropriate circumstances, assist nursing and medical staff, when requested, with restless patients.
• Assist security staff where necessary to ensure the safety of staff, patients, visitors, and Trust property.
• Undertake all training as necessary to enable satisfactory and competent completion of role, and have a good understanding and knowledge of the relevant trust policies for the Portering department.
• Maintain high standards of personal presentation and hygiene during the performance of his/her duties
• Work closely with Managers in producing a high standard of service to patients, staff and visitors.
• Flexibility in areas of work and have a good working knowledge of the roles that Portering staff provide around the trust
• All duties will be carried out in accordance with the Departmental Health & Safety Policy.
• Any other work commensurate with the post or as requested by the Line Manager.
• These duties and responsibilities may be changed in accordance with the needs of the Directorate and in particular the post holder may be required to provide support to other areas within the department as required and to carry out any relevant duties that may be requested.

Person Specification:

Education, Training and Qualifications:

• GCSE or equivalent in English & Maths, or Functional Skills at Level 3 or above or equivalent Level 3 qualification (eg A levels or NVQ L3 or equivalent) or equivalent demonstrable experience, skills and knowledge

Knowledge and Experience:

• Previous experience in a supervisory / management position
• Strong people management skills including general HR skills in recruitment, induction, training and managing employee performance including disciplinary and grievance procedures
• Delivered a service in a similar role

Skills:

• Good written, reading and verbal skills
• Well developed physical skills, ability to use equipment, excellent IT and keyboard skills
• Computer literate with a good understanding of Microsoft applications (Word, Excel and Outlook)
• Good organisational skills plus investigating problems and resolving such as staff shortages
• Ability to multitask, concentrate and deal with interruptions and emergencies
• Ability to cope with distressing incidents, terminally ill patients and staff issues. Occasionally highly unpleasant conditions.

Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Contract: Permanent

Working pattern: Full-time

Reference number: 265-7854022- A COR

Job locations: University Hospitals of Northamptonshire