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- Tasks: Join a team to support patients and manage appointments in a busy healthcare environment.
- Company: University Hospitals of Northamptonshire, dedicated to improving community health services.
- Benefits: Gain valuable experience in healthcare, with opportunities for growth and development.
- Other info: Fast-paced environment with a focus on teamwork and patient care.
- Why this job: Make a difference in patients' lives while developing essential skills in a supportive team.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 23900 - 25600 £ per year.
The post holder will be a part of a team of Biomedical receptionists delivering support services to departments within the Pathology support unit (PSU). The post holder will work on reception booking in patients arriving for their blood test, processing outcomes, and booking patient appointments. To perform laboratory duties as directed by a supervisor as and when required. The post holder will undertake some technical and administrative tasks to ensure reliable service delivery.
Main duties of the job include:
- Mainly working in the Blood taking unit (BTU) reception to check in patients from the appointment booking system and able to use CAMIS and ICE system.
- Cover reception for other Biomedical areas as required.
- Updating Swiftqueue booking system for 'drop in' patients with booking the appointment and stating where the referral for the blood test originated.
- Printing out ICE blood request forms prior to clinic.
- Assisting the supervisor with varied admin tasks, such as filing and ad hoc requests.
Biomedical Receptionist employer: Northampton General Hospital
Contact Detail:
Northampton General Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Biomedical Receptionist
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Pathology support unit and the Biomedical receptionists. Understanding their roles and how they fit into the bigger picture will help you stand out as someone who's genuinely interested in the position.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experiences and skills more confidently, especially when discussing your ability to handle patient bookings and administrative tasks.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with systems like CAMIS and ICE before the interview. If you can demonstrate your knowledge of these tools, it’ll show that you’re ready to hit the ground running and contribute to the team from day one.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Biomedical Receptionist
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role of a Biomedical Receptionist.
Tailor Your Application: Make sure to customise your application for this specific role. Highlight your relevant skills and experiences that match the job description, especially those related to patient interaction and administrative tasks.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using straightforward language and keeping your sentences short. This will help us quickly understand your qualifications and enthusiasm for the position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and our team there.
How to prepare for a job interview at Northampton General Hospital
✨Know Your Systems
Familiarise yourself with the CAMIS and ICE systems mentioned in the job description. Being able to discuss how you would use these systems to check in patients and manage appointments will show that you're prepared and understand the role.
✨Showcase Your Admin Skills
Prepare examples of your previous administrative experience, especially tasks like filing and managing bookings. Highlighting your organisational skills will demonstrate that you can handle the varied admin tasks required in this position.
✨Practice Patient Interaction
Since you'll be working directly with patients, practice how you would greet them and handle their queries. A friendly and professional approach is key, so think about how you can convey empathy and efficiency during your interactions.
✨Understand the Team Dynamics
Research University Hospitals of Northamptonshire and their collaborative approach. Be ready to discuss how you can contribute to a team environment and support your colleagues in delivering excellent service to the community.