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- Tasks: Support clients by troubleshooting and resolving software issues in a dynamic role.
- Company: Join a well-established engineering company with over 20 years of growth and innovation.
- Benefits: Enjoy a competitive salary, training, progression opportunities, and a company car.
- Why this job: Be part of a tight-knit team making an impact across various industries like aerospace and automotive.
- Qualifications: Experience in Technical Support with knowledge of Visual Basic and Windows operating systems required.
- Other info: This role offers a mix of office work and client visits in Northampton.
The predicted salary is between 28000 - 36000 £ per year.
£35,000 - £45,000 + Training + Progression + Company Car + Company Bonus + Company Benefits
Northampton
Are you a Technical Support Engineer or similar with a background in Visual Basic and Windows operating systems looking to join a tight-knit company offering specialized training? Do you want to develop your career as you progress within a growing company while being rewarded with an annual bonus to increase your earnings?
This company, established over 20 years ago, has since seen excellent growth, now with a broad client base across a range of industries including Civil, Defense, Aerospace and Automotive. They offer production solutions, including tool measuring and presetting, manufacturing support and shrink technology.
Due to their continued growth, they are now looking to add a Technical Support Engineer to their team. In this dynamic role, your time will be split between the office and meeting face to face with clients. You will conduct visits to key clients as you troubleshoot software issues that arise. You will diagnose and resolve bespoke software issues, providing technical support.
This role would suit a Technical Support Engineer or similar with a background in Visual Basic and Windows operating systems looking for a specialist role within a well-established engineering company.
The Role:
- Conduct client visits.
- Troubleshoot, diagnose and resolve bespoke software issues.
- Provide technical support.
The Person:
- Technical Support Engineer or similar.
- Knowledge of Visual Basic / Windows Operating Systems.
- Commutable to Northampton.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.
Technical Support Engineer (CNC / Machine Tooling) employer: Northampton Business Directory
Contact Detail:
Northampton Business Directory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer (CNC / Machine Tooling)
✨Tip Number 1
Familiarise yourself with the specific CNC and machine tooling technologies used by the company. Understanding their products and services will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the CNC and engineering sectors. Attend industry events or join relevant online forums to connect with others who may provide insights or even referrals for the position.
✨Tip Number 3
Brush up on your Visual Basic skills, as this is a key requirement for the role. Consider working on small projects or contributing to open-source software to showcase your abilities during discussions.
✨Tip Number 4
Prepare for potential technical questions by reviewing common troubleshooting scenarios related to Windows operating systems and CNC software. Being able to articulate your problem-solving process can set you apart from other candidates.
We think you need these skills to ace Technical Support Engineer (CNC / Machine Tooling)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Visual Basic and Windows operating systems. Include specific examples of how you've provided technical support or resolved software issues in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that explains why you're interested in the Technical Support Engineer position. Mention your relevant skills and experiences, and express your enthusiasm for working with a growing company in the engineering sector.
Showcase Relevant Experience: In your application, emphasise any previous roles where you conducted client visits or provided on-site support. This will demonstrate your ability to troubleshoot and resolve issues effectively in a client-facing environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Technical Support Engineer role.
How to prepare for a job interview at Northampton Business Directory
✨Showcase Your Technical Skills
Make sure to highlight your experience with Visual Basic and Windows operating systems during the interview. Be prepared to discuss specific projects or challenges you've faced that demonstrate your technical expertise.
✨Understand the Company’s Products
Research the company’s offerings, especially their production solutions like tool measuring and presetting. Being knowledgeable about their services will show your genuine interest and help you answer questions more effectively.
✨Prepare for Client Interaction Scenarios
Since the role involves client visits, think of examples where you've successfully resolved issues in a customer-facing environment. Practice how you would communicate technical information clearly and effectively to clients.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's growth, training opportunities, and team dynamics. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
