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For Companies At a Glance
- Tasks: Manage and grow accounts while building strong customer relationships.
- Company: Join a multi-award-winning small business with big growth ambitions.
- Benefits: Up to £45,000 salary plus quarterly bonuses and hybrid working options.
- Why this job: Be a trusted advisor and make a real impact in a collaborative environment.
- Qualifications: Experience in account management or solution-based sales is preferred.
- Other info: Opportunity for mentorship and career growth in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Technical Account Manager
Northampton | Full-time | Hybrid working available
Up to £45,000 + quarterly bonus (realistic package c£55k)
Are you a commercially savvy, technically curious account manager who loves solving problems and building lasting customer relationships? This is your chance to join a multi-award-winning, well-established small business with big growth ambitions – and play a key role in their journey.
Why this role?
This isn\’t your typical sales job. There\’s no cold calling – you\’ll be nurturing warm leads, responding to inbound enquiries, and unlocking opportunities within existing accounts. You\’ll be the most senior person in sales, acting as a trusted advisor to customers, helping them navigate complex product ranges and technical solutions.
What you\’ll be doing
- Managing and growing existing accounts
- Building strong relationships and spotting opportunities for growth
- Leading the full sales lifecycle – from enquiry to post-sale support
- Collaborating with suppliers, manufacturers, and internal teams to deliver smart, tailored solutions
- Mentoring junior team members and bringing energy to a quiet but capable team
- Using CRM tools to track leads, actions, and customer journeys
- Occasionally visiting high-value customers, with most interactions via Teams, phone, or email
What we\’re looking for
- A consultative, customer-first mindset
- Strong technical aptitude and willingness to learn
- Experience in account management or solution-based sales (ideally in a product-led industry)
- Excellent communication and relationship-building skills
- Someone who\’s proactive, enthusiastic, and thrives in a collaborative environment
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
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Technical Account Manager employer: Northampton Business Directory
Contact Detail:
Northampton Business Directory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills can solve their problems. Think about specific examples from your past experiences that highlight your consultative approach and relationship-building skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Technical Account Manager role. Highlight your account management experience and any technical knowledge you have, as we want to see how you can bring value to our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your consultative approach can help us grow our customer relationships. Be genuine and let your personality come through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've solved problems in previous roles. We love candidates who can think on their feet and provide tailored solutions, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Northampton Business Directory
✨Know Your Tech
As a Technical Account Manager, you'll need to demonstrate a solid understanding of the products and solutions you'll be working with. Brush up on the technical aspects of the offerings and be ready to discuss how they can solve customer problems.
✨Showcase Your Relationship Skills
This role is all about building strong relationships. Prepare examples from your past experiences where you've successfully nurtured client relationships or turned around challenging situations. Highlight your consultative approach and customer-first mindset.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage accounts, handle objections, or collaborate with teams to deliver tailored solutions. Practise articulating your thought process clearly.
✨Demonstrate Your Proactivity
The ideal candidate is proactive and enthusiastic. Be prepared to discuss how you've taken initiative in previous roles, whether it's mentoring junior team members or identifying growth opportunities within existing accounts. Show them you're ready to bring energy to their team!
