Shipping Coordinator

Shipping Co-ordinator

Location: Brixworth NN6

Salary: up to 32k plus excellent benefits including 25 days holiday

Hours: 8.30am-5.00pm

The Job:

Manage raw material and finished goods orders from receipt into UKM to customer receipt, including booking transport, documentation, and resolving shipment queries.

Job Responsibilities:

• Coordinate end-to-end transportation activities for finished goods, raw materials, and consumables.
• Complete Dangerous Goods paperwork for all transport modes and destinations.
• Meet customer-specific requirements, ensuring transparent charging.
• Ensure goods are picked, documented, booked for collection, and delivered according to sales terms and shipping regulations.
• Observe ADR/IATA/customs requirements in documentation and presentation.
• Collaborate with inbound logistics partners and purchasing teams for efficient inbound clearance and delivery.
• Maintain shipping records as required by HMRC.
• Support resolution of customer complaints as communicated by Sales.
• Ensure compliance with legal and company standards (e.g., SOPs).
• Maintain IATA/IMDG qualification, supported by ongoing CPD, typically every 2 years.

Skills and Qualities:

• Strong communication skills, both oral and written, including email correspondence.
• Courteous communication with internal and external customers via phone, email, and face-to-face.
• Experience with IATA/IMDG regulations.

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