Senior Second Line Support Technician – Motorsport Industry
Location: Towcester, Northamptonshire
Type: Full-time | On-site with some travel
Travel: Occasional UK and international travel required
Driving Licence: Full UK driver’s licence and valid passport essential
Overview
Are you an experienced IT professional with a passion for high-performance environments? Join a leading motorsport organisation at the cutting edge of engineering and technology. We\'re looking for a Senior Second Line Support Technician to provide expert IT support across our UK operations and international events.
What You’ll Be Doing
You’ll play a key role in the day-to-day running of our IT operations and infrastructure, supporting both office-based teams and our fast-paced trackside environments. Responsibilities include:
- Overseeing IT operations and contributing to software development support
- Troubleshooting hardware, software, and network issues (on-site & remote)
- Building, configuring, and deploying laptops and desktops
- Conducting routine system checks, backups, and security audits
- Delivering IT inductions and managing onboarding/offboarding processes
- Maintaining asset registers and performing annual audits
- Managing mobile devices, print solutions, and telephony systems
- Monitoring system alerts and responding to incidents
- Maintaining and updating internal knowledge bases
- Collaborating with remote and on-site teams and key stakeholders
- Supporting and managing international remote IT setups at events
What We’re Looking For
Essential Skills & Experience:
- Minimum 3 years’ experience in IT support, ideally in a service delivery capacity
- Strong technical knowledge of Microsoft Server, Active Directory, Azure, and Microsoft Defender
- Experience with virtualization platforms (ideally V-Sphere and Hyper-V)
- Solid networking skills (switching, routing, VLANs)
- Confident communicator with excellent customer service skills
- Self-starter with strong problem-solving and analytical abilities
- Able to adapt quickly to a dynamic, high-pressure environment
Desirable Extras
- Experience with antivirus tools like Microsoft Endpoint and Huntress
- Catia 3DX administration
- Familiarity with JIRA and Confluence
- AV over IP (video distribution) experience
- Cisco networking knowledge
- SonicWall firewall management
- Project management capabilities
Additional Requirements
- Based at our Towcester headquarters, with occasional travel to local satellite offices
- Willingness and ability to travel internationally on an occasional basis
Why Work With Us?
You\'ll be joining a world-class motorsport company where performance, precision, and innovation are part of daily life. If you\'re looking to take your IT career to the next level in a unique and fast-paced industry, we’d love to hear from you.
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Contact Detail:
Northampton Business Directory Recruiting Team
