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- Tasks: Lead field teams to deliver top-notch property services across multiple regions.
- Company: Dynamic housing solutions provider with a focus on quality and community.
- Benefits: Company vehicle, 33 days holiday, pension scheme, bonus, and ongoing training.
- Why this job: Make a real difference in housing while developing your leadership skills.
- Qualifications: Experience in property operations, strong leadership, and problem-solving skills required.
- Other info: Join a supportive team with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Our clients specialise in delivering quality housing solutions in England, working with local authorities and landlords. We provide a range of services, i.e., property inspections, maintenance, clearance and repairs. As we continue to grow year on year, we are looking to add a Maintenance Operations Manager.
The right person will lead and be responsible for our field-based operational teams and ensure the continuous delivery of our property services.
As a Maintenance Operations Manager, your responsibilities will be overseeing and coordinating our multiple field-based departments, property inspections, maintenance, clearance and repairs and multi-skilled maintenance engineers.
The Maintenance Operations Manager will drive performance, deliver a consistent quality service, maintain health and safety compliance, and maintain and add high-performing people with strong leadership and communication skills.
Supporting Buckinghamshire, Hertfordshire, Bedfordshire, Northamptonshire, Warwickshire, Leicestershire, and the Midlands.
Responsibilities
- Lead and support field-based teams.
- Manage daily field operations to ensure timely and high-quality service delivery across all workstreams.
- Coach and mentor staff, fostering a positive culture, respect, and continuous improvement.
- Monitor and report on KPIs related to operational efficiency, compliance, customer satisfaction, and team performance.
- Ensure all services are delivered in full compliance with health and safety standards and internal policies.
- Work closely with internal departments (e.g., housing, customer services, procurement).
- Implement process improvements to increase efficiency and reduce operational costs without compromising quality.
- Ensure proper allocation of resources, equipment and staffing across the region(s).
- Build strong relationships with external stakeholders.
Right Individual
The right individual will be positive, a strong leader who has experience and success in property operations and maintenance.
Essential
Maintenance Operations Manager
- Proven experience managing field-based operational teams within property, housing, facilities or maintenance sectors.
- Strong people management and leadership skills.
- Demonstrable experience across multiple disciplines (inspections, maintenance, repairs).
- Excellent organizational and problem-solving skills.
- Comfortable working across a regional environment with a hands-on approach when required.
- Full UK driving licence.
- Strong knowledge of health & safety standards and compliance practices. Relevant trade qualification, i.e., plumbing, gas, electrical, building fabric.
- Experience working with local authorities or in the social housing sector.
- Familiarity with digital field service tools and reporting systems.
Benefits
- Company vehicle fully expensed
- 33 days holiday, inclusive of bank holidays
- Pension scheme
- Bonus Scheme
- Equipment & tools provided
- Ongoing training and career development
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Regional Operations Manager employer: Northampton Business Directory
Contact Detail:
Northampton Business Directory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and maintenance sectors. Attend local events or join online forums where you can meet people who might know about job openings or can refer you directly.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss specific examples of how you've led teams or improved operations in previous roles. Use metrics to back up your achievements – numbers speak volumes!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Check out our website for openings that suit your background in property operations and maintenance – we’re always looking for passionate individuals!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. Mention something specific from your conversation to remind them why you’re the perfect fit for the Maintenance Operations Manager role.
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Maintenance Operations Manager role. Highlight your leadership experience and any relevant property operations background to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the role. Share specific examples of how you've led teams and improved operational efficiency in previous positions.
Showcase Your People Skills: Since this role involves managing field-based teams, emphasise your people management skills. Let us know how you've coached and mentored staff in the past, and how you foster a positive work culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Northampton Business Directory
✨Know Your Stuff
Make sure you’re well-versed in the specifics of property operations and maintenance. Brush up on your knowledge of health and safety standards, as well as any relevant trade qualifications. This will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing field-based teams. Think about times when you’ve coached or mentored staff, and be ready to discuss how you foster a positive culture and drive performance.
✨Understand the Company’s Values
Research the company’s mission and values, particularly their approach to customer satisfaction and compliance. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goals in the housing sector.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their current challenges in property services or how they measure success in operational efficiency. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.