At a Glance
- Tasks: Support business leaders with admin tasks and coordinate training and awards events.
- Company: Leading direct sales & marketing business with a hybrid work culture.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Commutable from Buckinghamshire, Bedfordshire & Northamptonshire.
- Why this job: Join a dynamic team and make a real impact in a thriving business environment.
- Qualifications: Fluent in German and English, strong admin skills, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
GBR Recruitment Ltd are working in close partnership with a leading direct sales & marketing business (B2C), recruiting for an experienced German Speaking Office Coordinator to join the companies commercial office team, working on a hybrid basis consisting of 3 days in the office & 2 days from home.
In this key coordinator role, you will be supporting business leaders in Germany with all administrative tasks (e‑mail correspondence, documents, data entry), plus compiling monthly business performance reports, monthly sales results & overall findings from all business sales / marketing activities.
Duties:
- Coordinating the sales leadership & development program
- Process applications from those wishing to be considered for the leadership & development program, carrying out all administrative tasks
- Coordinating training programs & events
- Coordinate employee awards events & compile the details of those who are to be awarded due to their exceptional performance (i.e. top salesperson etc.)
- Produce sales performance reports & create presentations for the employee awards ceremony
- Liaise with the German sales team updating them on current business developments & dealing with any queries they may have or any concerns
- Support the sales team
- Inform the sales team of any product promotions / new product campaigns
- Update the intranet with sales reports & performance levels
- Managing monthly communications
- Taking part in webinars / video calls
Desired Attributes:
- Strong administrator / coordinator / business support / sales skills.
- Strong using Excel, Word, PowerPoint & Social media.
- Professional communication skills, at all levels.
- Strong attention to detail with the ability to multi-task.
- Must be fluent in both German & English.
- Other useful skills would be; direct sales industry exposure, employee engagement & rewards experience / knowledge, L&D, project coordinating & administration.
This role is commutable from Buckinghamshire, Bedfordshire & Northamptonshire.
Office Coordinator (German Speaking) in Northampton employer: Northampton Business Directory
Join a dynamic and innovative direct sales and marketing business that values collaboration and employee development. As an Office Coordinator, you will enjoy a hybrid work model, fostering a healthy work-life balance while contributing to a supportive team culture that prioritises recognition and growth opportunities. With a focus on professional development and a commitment to excellence, this role offers a rewarding environment for those looking to make a meaningful impact.
Contact Details:
Northampton Business Directory Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Office Coordinator (German Speaking) in Northampton
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Northampton Business Directory. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Northampton Business Directory before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Office Coordinator (German Speaking) in Northampton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Northampton Business Directory:Your cover letter is your chance to shine! Tell us why you want to work at Northampton Business Directory specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Northampton Business Directory!
How to prepare for a job interview at Northampton Business Directory
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
