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- Tasks: Provide expert parts advice and manage inventory in a fast-paced automotive environment.
- Company: Join a world-renowned car manufacturer in Buckinghamshire.
- Benefits: Competitive hourly rate, dynamic team, and opportunities for professional growth.
- Other info: Immediate start available; inclusive employer committed to diversity.
- Why this job: Be part of a prestigious dealership and enhance customer satisfaction with quality parts.
- Qualifications: Experience in automotive parts advising and strong customer service skills required.
The predicted salary is between 12 - 15 ÂŁ per hour.
The Opportunity - Are you an experienced Parts Advisor with Automotive / Motor Trade / Dealership industry exposure? Are you smart, engaging and enjoy interacting with people, able to deliver expert parts advice to retail and trade customers and technicians? Do you want to work for one of the World's most famous Car manufacturers based in Buckinghamshire? If your answer is “yes” to these three questions, please kindly read on.
Our Client, a World recognised and respected Automotive OEM Manufacturer based in Newport Pagnell, Buckinghamshire, are actively seeking an experienced and professional Parts Advisor on an ongoing 12-month contract basis. On offer to the successful candidate is a competitive, albeit negotiable hourly rate, based on relevant experience.
The Parts Department plays a pivotal role in ensuring seamless aftersales service and customer satisfaction at this prestigious Dealership. It acts as the backbone of the Dealership’s operations, supporting the Service Department, Retail Sales, and Customer Care teams with high-quality, genuine vehicle parts and accessories.
You will work as part of a small, dynamic, and fast-paced team comprising three Parts Advisors, and three Parts Coordinators. Your duties and responsibilities will be:
- To offer expert parts advice to retail and trade customers and technicians.
- Maintaining and optimising stock levels, placing and managing orders, and monitoring lead times.
- Processing returns, cancellations, and credits, while ensuring prompt and professional responses to all customer, supplier, and internal enquiries.
- Ordering, receiving, and issuing parts.
- Ensuring efficient and exemplary customer service.
- Continuously improve processes.
- Trade customer account management.
You will have the following qualifications & experience:
- Should ideally be educated to a minimum GCSE level, better still have a Vehicle Apprenticeship background or equivalent qualification, although plenty of relevant experience will be considered.
- Should be a skilled and professional Parts Advisor, with previous Automotive / Motor Trade / Dealership industry experience.
- You will have relevant skills in Microsoft Excel and will be organised, with the ability to manage parts inventory, and at all times able to provide exceptional customer service.
- You will be a team player and have the ability to work under pressure at times, whilst retaining a professional manner.
- Strong phone and email etiquette is needed.
It would be great if you also have the following:
- Preferably with knowledge of the CDK/Keyloop DMS system used to control stock, but training can be given on this.
This position is available with immediate effect. If you’re seeking a new opportunity and think you have the skills and experience for this role, then apply now or contact Jason Seed via LinkedIn.
Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply. We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we’ll do our best to accommodate.
Millbank operates as both an Employment Agency and an Employment Business.
Parts Advisor in Newport employer: Northampton Business Directory
Contact Detail:
Northampton Business Directory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Newport
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Parts Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of parts management and customer service skills. Be ready to share examples of how you've provided expert advice in the past, as this will show you're the right fit for the team.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience directly to employers looking for someone just like you.
✨Tip Number 4
Follow up after your applications! A quick email or message can keep you on the radar of hiring managers. It shows your enthusiasm for the role and keeps the conversation going, which is always a good thing!
We think you need these skills to ace Parts Advisor in Newport
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in the automotive or motor trade industry. We want to see how your background as a Parts Advisor can bring value to our team, so don’t hold back on those relevant skills!
Be Personable: Since this role involves interacting with customers and technicians, let your personality shine through! Use a friendly tone in your application to show us that you’re not just skilled, but also engaging and approachable.
Tailor Your Application: Take a moment to tailor your application to the specific job description. Mention your familiarity with stock management and customer service, and how you can contribute to our fast-paced environment at the dealership.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Northampton Business Directory
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of automotive parts and accessories. Familiarise yourself with common parts, their functions, and any specific products related to the brand you're interviewing for. This will help you provide expert advice during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about situations where you resolved issues or went above and beyond for a customer. This is crucial for a Parts Advisor role, so be ready to share these stories.
✨Demonstrate Team Spirit
Since you'll be working in a small team, it's important to show that you're a team player. Be prepared to discuss how you've collaborated with colleagues in the past and how you handle pressure while maintaining professionalism. Highlighting your ability to work well with others will set you apart.
✨Familiarise Yourself with Relevant Software
If you have experience with inventory management systems like CDK/Keyloop, mention it! If not, do a bit of research on these systems and express your willingness to learn. Showing that you're tech-savvy and adaptable can give you an edge in the interview.