At a Glance
- Tasks: Assist customers with parts identification and manage stock levels in a dynamic environment.
- Company: Join the Sytner Group, a leader in the automotive industry with a supportive culture.
- Benefits: Enjoy 33 days holiday, career development, and discounts on cars and gyms.
- Why this job: Be part of a passionate team delivering excellent customer service in a thriving workplace.
- Qualifications: Experience in the motor industry and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
About the role
Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Jaguar Land Rover Northampton. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
About you
Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
Commitment to Diversity and Inclusion
At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
Jaguar Land Rover Parts Advisor employer: Northampton Business Directory
Sytner Group is an exceptional employer, offering a supportive and inclusive work environment at our Jaguar Land Rover Northampton location. With an industry-leading benefits package, including enhanced holiday entitlement, career development opportunities, and a commitment to diversity and inclusion, we empower our Parts Advisors to thrive while delivering outstanding customer service. Join us to be part of a team that values your contributions and fosters personal and professional growth.
Contact Details:
Northampton Business Directory Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Jaguar Land Rover Parts Advisor
✨Tip Number 1
Get to know the company! Research Sytner Group and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Parts Advisor, you'll be interacting with customers and colleagues regularly. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed stock or handled customer requests efficiently in the past. This will demonstrate that you’re the right fit for keeping things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the Sytner team. Don’t miss out on this opportunity!
We think you need these skills to ace Jaguar Land Rover Parts Advisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about being a Parts Advisor and helping customers with their needs.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in the motor industry. We love seeing how your skills match what we're looking for, so don’t hold back on showcasing your expertise!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to understand and free of jargon. This will help us see your strong communication skills right away!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Northampton Business Directory
✨Know Your Parts
Familiarise yourself with common vehicle parts and accessories, especially those related to Jaguar Land Rover. Being able to discuss specific parts and their functions will show your passion for the role and impress your interviewers.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers in the past. Whether it's resolving a query or providing advice, demonstrating your customer-facing experience will highlight your suitability for the role.
✨Demonstrate Organisation
Be ready to discuss how you manage stock levels and maintain order in a busy environment. Share any systems or methods you've used to keep track of inventory, as this is crucial for a Parts Advisor.
✨Emphasise Teamwork
Since Sytner values a 'One Team' approach, think of examples where you've worked collaboratively with colleagues. Highlighting your ability to support and assist others will resonate well with the interviewers.
