At a Glance
- Tasks: Engage with customers, handle enquiries, and drive sales growth in a dynamic team.
- Company: Join a thriving company focused on customer relationships and sales excellence.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Fast-paced office role with a focus on teamwork and achieving targets.
- Why this job: Be the voice of the company and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and a passion for sales and customer service.
The predicted salary is between 30000 - 33000 £ per year.
Position: Internal Sales Executive
Location: Daventry – 100% office-based role
Salary: £30,000 – £33,000
Hours of Work: 08:15 – 16:45, Monday to Thursday and 08:30 – 16:00, Friday
About the Role
Our client is looking for a motivated and customer-focused Internal Sales Executive to join their sales team. This is a varied and rewarding role where you will combine customer service, product knowledge, and sales expertise to build strong relationships and drive growth within your territory. You’ll be the first point of contact for many of their customers, providing expert advice, handling enquiries, and proactively identifying opportunities to grow sales and margins.
Key Responsibilities
- Handle customer enquiries professionally via telephone and email, delivering an outstanding customer experience
- Process customer orders, quotations, and sales transactions accurately and efficiently
- Advise customers on product availability, pricing, and stock levels, ensuring all information is captured correctly
- Prepare and follow up on quotations and open enquiries to maximise conversion
- Provide technical advice and specialist product knowledge to support customer needs
- Proactively contact new and existing customers through warm and cold outbound calls within your allocated region
- Identify opportunities to cross-sell and up-sell products and promotions
- Build and maintain strong, long-term customer relationships
- Work closely with the Purchasing and External Sales teams to ensure smooth order fulfilment and sales efficiency
- Manage customer issues, including order queries and complaints, ensuring timely resolution and accurate documentation
- Support sales campaigns by sending literature and catalogues and following up accordingly
- Maintain accurate records and update customer information on internal systems
- Work collaboratively within a small, target-driven team to achieve territory and company goals
- Attend meetings and training sessions
Person Specification
- Excellent written and verbal communication skills with a confident and professional telephone manner
- A strong focus on customer experience and relationship building
- Sales-driven mindset with enthusiasm for meeting and exceeding targets
- Ability to learn new products, services, and systems quickly
- Proactive, positive, and 'can-do' attitude
- Strong organisational skills with the ability to manage your own workload effectively
- Comfortable working under pressure, both independently and as part of a team
- Confident, enthusiastic, and self-motivated approach to work
Internal Sales Executive in Daventry employer: Northampton Business Directory
Join a dynamic and expanding fire and life safety company in Northampton, where your skills as a Fire Alarm Service Engineer will be valued and rewarded. With a competitive salary, generous overtime opportunities, and a commitment to ongoing training, you'll thrive in a supportive work culture that prioritises employee growth and development. Enjoy the benefits of a company vehicle, paid travel time, and a pension scheme while working alongside a dedicated team focused on delivering exceptional service.
Contact Details:
Northampton Business Directory Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive in Daventry
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate.
✨Tip Number 2
Practice your pitch! Prepare a brief introduction about yourself that highlights your customer service skills and sales experience. This will help you feel confident when you get the chance to speak with them directly.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the company culture and the role. Plus, they might even give you a heads-up on any upcoming opportunities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Internal Sales Executive in Daventry
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond to create great experiences for customers, as this role is all about building strong relationships.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the Internal Sales Executive role.
Tailor Your Application:Don’t just send a generic application! We love when candidates take the time to tailor their CV and cover letter to our specific job description. Mention how your experience aligns with the responsibilities listed.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Northampton Business Directory
✨Know Your Products Inside Out
Make sure you have a solid understanding of the products and services the company offers. This will not only help you answer questions confidently but also allow you to provide valuable insights during the interview, showcasing your ability to advise customers effectively.
✨Practice Your Communication Skills
Since this role involves a lot of customer interaction, practice your verbal and written communication skills. Try role-playing common customer scenarios with a friend or family member to get comfortable with handling enquiries and providing solutions.
✨Showcase Your Sales Mindset
Be prepared to discuss your previous sales experiences and how you've successfully met targets. Think of specific examples where you identified opportunities to cross-sell or up-sell, as this will demonstrate your sales-driven mindset and enthusiasm for the role.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and sales strategies. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
