Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts and ensure timely invoice payments while providing excellent support.
- Company: A dynamic UK-based company focused on customer satisfaction.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Why this job: Join a friendly team and make a real difference in customer experience.
- Qualifications: Experience in credit control or customer service with strong communication skills.
- Other info: Perfect for detail-oriented individuals looking to develop their career.
The predicted salary is between 24000 - 36000 £ per year.
A UK-based company is seeking a Credit Control / Customer Services professional to manage customer accounts and ensure timely invoice payments. The role requires strong communication skills and attention to detail, along with proficiency in CRM or accounting software.
Responsibilities include:
- Monitoring accounts
- Resolving discrepancies
- Providing support to customers via phone and email
Ideal candidates will have experience in credit control or customer service and a good grasp of numerical skills. A friendly, professional approach is essential for this position.
Credit Controller & Customer Support Specialist employer: Northamber PLC
Contact Detail:
Northamber PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller & Customer Support Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Credit Controller & Customer Support Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your communication skills and be ready to discuss how you've handled customer accounts and resolved discrepancies in the past. We want to see that friendly, professional approach shine through!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with CRM and accounting software that are commonly used in the industry. Being able to demonstrate your proficiency can really set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows us you're serious about joining our team!
We think you need these skills to ace Credit Controller & Customer Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your numerical prowess and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller & Customer Support Specialist role. Share specific examples of how you've resolved discrepancies or supported customers in the past.
Show Off Your Software Skills: Since proficiency in CRM or accounting software is key, mention any relevant tools you’ve used. We love seeing candidates who are tech-savvy and can hit the ground running with our systems!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Northamber PLC
✨Know Your Numbers
Brush up on your numerical skills before the interview. Be prepared to discuss how you've managed accounts in the past, including any specific metrics or targets you've achieved. This will show that you understand the financial side of credit control.
✨Master the Software
Familiarise yourself with common CRM and accounting software. If you know which systems the company uses, try to get a basic understanding of them. Being able to speak confidently about your experience with these tools can set you apart from other candidates.
✨Showcase Your Communication Skills
Since the role involves a lot of customer interaction, be ready to demonstrate your communication skills. Think of examples where you've resolved customer issues effectively, whether over the phone or via email. A friendly and professional approach is key!
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like resolving discrepancies or dealing with difficult customers. Prepare some scenarios from your past experience where you successfully navigated similar challenges, highlighting your problem-solving skills.
