At a Glance
- Tasks: Be the friendly face of our school, managing calls and supporting admin tasks.
- Company: Join a supportive team in a vibrant school environment.
- Benefits: Enjoy term-time hours, training opportunities, and a chance to grow your skills.
- Other info: Dynamic role with opportunities for professional development and teamwork.
- Why this job: Make a difference in students' lives while developing valuable administrative skills.
- Qualifications: Level 2 literacy and numeracy; experience in a school is a plus but not essential.
The predicted salary is between 22000 - 26000 £ per year.
Hours of Work: 37 Hours Per Week, Term Time Only including Training Days (39 Weeks Per Year) (Monday to Thursday: 8:15am-4.15pm; Friday: 8:15am-3.45pm)
Position Type: Permanent
Line Manager: Senior Administrator
Travel Required: No
The salary is dependent on current qualifications and experience.
We are seeking a highly organised, personable and flexible individual to join our busy school office team. This is a varied role combining front-of-house reception duties and administrative support. The postholder will be responsible for:
- Answering telephone calls
- Handling visitor enquiries
- Dealing with post
- Escorting students around the school site
- Liaising with parents and students as required
The postholder will also be required to carry out administrative tasks as directed by the Senior Administrator, such as:
- Sending communications to parents by post, email and text message
- Producing letters and other documents
- Data input
- Reprographics as necessary
In the first instance, the majority of the role will involve working on reception as the first point of contact for visitors, students and parents. Over time, there may be an increasing emphasis on administrative duties, supporting the wider functions of the school office. As such, it is essential that the successful candidate is both confident in a reception role and willing to develop and take on a full range of administrative responsibilities.
Key Responsibilities
- Act as the first point of contact, managing telephone calls and face-to-face enquiries
- Provide a welcoming and professional reception service to visitors, staff, students and families
- Undertake a range of administrative and clerical duties to support the school
- Maintain student records (electronic and paper) and ensure accurate data entry and information management
- Assist staff with administrative queries and provide general office support
- Support administrative processes linked to safeguarding and wider school operations
- Communicate effectively with staff, students, parents and external stakeholders
This post will suit someone who is/has:
- Professional and well organised
- Friendly and resilient
- An excellent telephone manner
- Competent using a range of computer programmes (experience of using Bromcom and/or ClassCharts would be helpful although not essential as training will be provided)
- The ability to work on their own initiative and as part of a team, recognising when to seek support and advice
- Able to deliver first aid (statutory first aid at work training can be provided)
- Strong attention to detail and accuracy
- Ability to multitask and adapt to changing priorities in a fast-paced environment
- Excellent written and oral communication skills
- Able to deal with matters sensitively and maintain confidentiality of sensitive information
Key Requirements
- Literacy and numeracy qualification (Level 2 or equivalent)
- Enhanced DBS clearance
- A commitment to the ethos and values of the school
- A willingness to undertake training and professional development
Important Information
Please note that this role is not solely a receptionist post. While the role will initially focus heavily on reception duties, it will develop into a broader administrative position. Applicants must therefore be willing and able to undertake both aspects of the role.
Previous Experience
Previous experience of working in a school is an advantage although not essential. If you think you have the skills to offer, we would love to hear from you.
Contact
For an informal chat about the role please contact either Mrs L Philpott, Senior Administrator, on lphilpott@northallerton-alt.uk or Mrs L Bramley, PA to the Headteacher, on lbramley@northallerton-alt.uk, or via the school telephone number 01609 773340.
Why Join Us?
You will be joining a supportive and dedicated team within a busy school environment. This is an excellent opportunity for someone who enjoys working with people and is keen to develop a broad range of administrative skills within education.
Receptionist / School Administrator in Northallerton employer: Northallerton School & Sixth Form College
Join our vibrant school community as a Receptionist / School Administrator, where you will be part of a supportive team dedicated to fostering a welcoming environment for students, parents, and staff. We offer a flexible work schedule during term time, opportunities for professional development, and the chance to enhance your administrative skills in a dynamic educational setting. With a focus on collaboration and growth, this role is perfect for those who thrive in a fast-paced atmosphere and are passionate about making a positive impact in the lives of young learners.
Contact Details:
Northallerton School & Sixth Form College Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / School Administrator in Northallerton
✨Tip Number 1
Get to know the school! Before your interview, do a bit of research about the school’s ethos and values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your reception skills! Since you'll be the first point of contact, it’s crucial to demonstrate a friendly and professional manner. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your multitasking abilities! During the interview, share examples of how you've successfully managed multiple tasks at once. This will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Receptionist / School Administrator in Northallerton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and personable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter!
Tailor Your Application:Make sure to tailor your application to highlight your relevant skills and experiences that match the job description. We’re looking for someone organised and flexible, so showcase those qualities in your written application.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate good communication skills, so make sure your writing reflects that!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Northallerton School & Sixth Form College
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
As a receptionist and school administrator, strong communication is key. Practice answering common interview questions out loud, focusing on clarity and professionalism. You might even want to role-play with a friend to simulate the interview environment and get comfortable with speaking about your experiences.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and stay organised, especially in a busy environment. Think of specific examples where you've successfully juggled multiple tasks or handled unexpected challenges. This will demonstrate your ability to thrive in a fast-paced school office.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if the school is the right fit for you.
