At a Glance
- Tasks: Support and service cutting-edge CCTV and Access Control Systems while delivering top-notch customer service.
- Company: Dynamic engineering firm focused on safety and security solutions.
- Benefits: Generous holiday, pension scheme, healthcare, and flexible working options.
- Other info: Opportunities for professional development and a supportive work environment.
- Why this job: Join a team that values innovation and customer satisfaction in a vital industry.
- Qualifications: Strong communication skills and technical expertise in electronic security systems.
The predicted salary is between 35000 - 45000 £ per year.
Location: Birmingham
Salary: Competitive
Type: Permanent
Sector: Engineering
Our Fire and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.
Responsibilities
- Servicing on our wide range of Enterprise Level CCTV and Access Control Systems, including Fire Detection and Intruder Alarm Systems.
- Retrofit upgrades / extensions to existing systems as part of remedial works packages.
- Provide high levels of customer service.
- Understanding site plans, to allow installs to take part based on site survey documentation.
- Reactive call outs to site, with an aim to provide a first‐time fix.
- Provide on‐site technical support and solutions to customers during both reactive and planned visits.
- Complete documentation in line with company standards.
- Work as part of a 24/7 on‐call rota.
- Advise customers on the latest products and services to improve efficiency.
- Adhering to compliance requirements for Health and Safety, Environmental, Quality, Information Security and Data Protection relevant to your job, function and location.
Qualifications
- Good communication, interpersonal and organisational skills.
- Must be able to work independently and as part of a team.
- Flexible and self‐motivated.
- Full UK driving licence.
- DBS clearance (for working in public sector environments).
Skills
- Technical expertise in predominant skillset area and deep understanding of Electronic Security and Life Safety Systems.
- Enterprise level system experience in CCTV and Access Control.
- Competent admin skills with sound working knowledge of internal business systems.
- Sound commercial awareness, knowledge of design and pricing of systems and upgrades.
- Service oriented but can interchange on Install related tasks when required.
- Good verbal communicator.
- Excellent team player and relationship builder.
- Previous employment within a BAFE/ SSAIB/ NSI accredited company (desirable).
- Valid CSCS/ECS Card.
- IPAF/ PASMA/ Asbestos Awareness certification (desirable).
- Knowledge of industry standard manufacturers.
Behaviours
- Can‐do attitude and will to succeed.
- Empathetic and supportive.
- Best practice delivery focused.
Benefits
- Generous holiday entitlement
- Contributory pension scheme
- Healthcare and wellbeing programmes
- Professional development and training opportunities
- Flexible working arrangements subject to business needs
- Employee assistance programmes
Candidates must have the Right To Work in the UK.
Safety & Security Support Engineer in West Bromwich employer: North
As a Safety & Security Support Engineer in Birmingham, you will join a dynamic team that values customer service and engineering excellence. Our company offers generous holiday entitlement, a contributory pension scheme, and extensive professional development opportunities, fostering a supportive work culture that prioritises employee wellbeing and growth. With flexible working arrangements and a commitment to best practices, we ensure that our engineers can thrive while delivering top-notch security solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Safety & Security Support Engineer in West Bromwich
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Safety & Security Support Engineer role you’re after at North.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at North a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at North.
✨Apply Through Company Websites
When you spot a role like Safety & Security Support Engineer at North, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Safety & Security Support Engineer in West Bromwich
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Safety & Security Support Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at North a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to North specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at North
✨Brush Up on Core Engineering Principles
Before heading into the interview with North, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like North want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
