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For Companies At a Glance
- Tasks: Welcome guests, take orders, serve food, and ensure a great dining experience.
- Company: Join San Carlo, a family-run Italian restaurant group with over 30 years of delicious history.
- Benefits: Enjoy free meals, 50% staff discounts, and access to earned pay anytime!
- Why this job: Be part of a vibrant team, gain valuable skills, and make a positive community impact.
- Qualifications: Previous experience in a similar role and a proactive, organised attitude are essential.
- Other info: Opportunities for global work and recognition through monthly awards await you!
San Carlo Manchester is hiring a Waiter/Waitress!
Our story: The Distefano family, spanning two generations, started San Carlo over 30 years ago and has grown to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly, and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire, and Manchester, with a growing number overseas – including Kuwait, Bangkok, and Qatar, and new sites set to open in Miami.
Benefits:
- Free Meals on Duty - Delicious, healthy meals, all free
- 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend - Bring your friends and earn up to £1,000 per person
- Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App - Offering you discounts and rewards with thousands of companies worldwide
- Wagestream - Access to earned pay at any point of the month
- Legal and Financial Advice - Free legal and financial advice for you and your family
- Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension - San Carlo is partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities:
- Greeting guests as they arrive at the restaurant and escorting them to their table
- Presenting menus to guests and taking orders for food and drinks
- Making recommendations to guests regarding food and beverage selections
- Serving food and beverages to guests in a timely and efficient manner
- Checking on guests throughout their meal to ensure satisfaction and address any issues
- Processing payment for meals and handling cash and credit card transactions
- Assisting with the setup and clean-up of the restaurant before and after service
- Cleaning and resetting tables for the next guests
- Collaborating with kitchen and bar staff to ensure that food and beverages are delivered accurately and on time
Required Qualifications & Experience:
- Experience in a similar role
- Meticulous attention to detail, highly organised, and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and minimal direction
Waiter / Waitress employer: North
Contact Detail:
North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Familiarise yourself with San Carlo's menu and the types of dishes they serve. This will not only help you during the interview but also show your genuine interest in the role and the restaurant.
✨Tip Number 2
Practice your communication skills, as being a waiter/waitress requires excellent interaction with guests. Role-play scenarios with friends or family to build your confidence in taking orders and making recommendations.
✨Tip Number 3
Network with current or former employees of San Carlo if possible. They can provide valuable insights into the company culture and what the hiring managers are looking for in candidates.
✨Tip Number 4
Demonstrate your passion for customer service during any interactions with the hiring team. Share specific examples from your past experiences where you went above and beyond to ensure guest satisfaction.
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Focus on roles where you've worked as a waiter or waitress, and emphasise skills like customer service, multitasking, and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the restaurant industry. Mention why you want to work at San Carlo specifically, and how your values align with their commitment to quality and service.
Highlight Relevant Skills: In your application, be sure to mention specific skills that are relevant to the job, such as attention to detail, organisation, and the ability to handle multiple tasks. Use examples from your past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality sector.
How to prepare for a job interview at North
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special dishes San Carlo offers. Being able to confidently recommend items will impress your interviewers and show your enthusiasm for the role.
✨Demonstrate Excellent Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this is crucial in the hospitality industry.
✨Showcase Your Teamwork Abilities
San Carlo values collaboration among staff. Be ready to discuss how you've worked effectively in a team before, especially in high-pressure environments, and how you can contribute to a positive team dynamic.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the establishment's standards.
