Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to install and service cutting-edge security systems.
- Company: North transforms networks and environments with innovative technology solutions.
- Benefits: Enjoy competitive salary, excellent perks, and opportunities for career growth.
- Why this job: Be part of a pioneering team that values creativity and customer connection.
- Qualifications: Bring your people skills and technical expertise; training provided for growth.
- Other info: Diversity is celebrated here; we foster an inclusive workplace for everyone.
The predicted salary is between 36000 - 60000 £ per year.
North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. We focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do at North is pioneering and fun. We build meaningfully, think bigger, and always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers, and know how to connect. At North, we know and value the power of connecting people, skills, and technologies in new and exciting ways.
Responsibilities
Description of Role
Our Life Safety and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role is for people who have transferable skills who will report to the Lead Engineer and include a programme of mentored training and development to assist the individual as required, with a view to future progression and succession planning.
Key Duties & Responsibilities
- Install, commission, and service our wide range of field equipment including fire and intruder alarm systems, CCTV, access control, audio visual, public address & voice alarm systems.
- Retrofit upgrades/extensions to existing systems as part of remedial works packages.
- Provide high levels of customer service.
- Understand site plans to allow installs based on site survey documentation.
- Complete documentation in line with company standards.
- Work within strict H&S guidelines.
- Advise customers on the latest products and services to improve efficiency.
Qualifications
For development purposes, the following knowledge, skills, and experience are required:
- Good people management skills
- Technical expertise in predominant skillset area
- Competent admin skills with sound working knowledge of internal business systems
- Service-oriented but can interchange on install-related tasks when required
- Good verbal communicator
- Excellent team player and relationship builder
- Previous employment within a BAFE/SSAIB/NSI accredited company desirable
- Able to work towards a CSCS/ECS Card
- Able to work towards IPAF/PASMA/Asbestos Awareness certification
- Recent/current electrical qualifications (desirable)
North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of the package on offer will be discussed at the application stage. North is an equal opportunity employer; we celebrate diversity and are committed to creating an inclusive environment for all employees.
Technical Solutions Engineer employer: North
Contact Detail:
North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Solutions Engineer
✨Tip Number 1
Familiarise yourself with the latest technologies in fire and intruder alarm systems, CCTV, and access control. Being knowledgeable about these systems will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current employees or professionals in the industry through platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous experiences in customer service and technical roles. Highlight specific examples where you successfully solved problems or improved efficiency, as this aligns with North's focus on customer satisfaction.
✨Tip Number 4
Research North's projects and values thoroughly. Understanding their approach to connecting people and technology will allow you to tailor your conversations and demonstrate how your skills align with their mission.
We think you need these skills to ace Technical Solutions Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Technical Solutions Engineer role. Emphasise your technical expertise, customer service orientation, and any previous work in similar environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of North's values and how your background fits their needs. Mention specific experiences that demonstrate your ability to install and service technical equipment, as well as your commitment to customer satisfaction.
Highlight Relevant Certifications: If you have any certifications related to electrical qualifications, health and safety, or specific technical skills (like CSCS/ECS Card or IPAF), make sure to include these in your application. They can set you apart from other candidates.
Showcase Teamwork and Communication Skills: In your application, provide examples of how you've successfully worked in teams and communicated effectively with clients. This is crucial for a role that requires collaboration and customer interaction.
How to prepare for a job interview at North
✨Showcase Your Technical Expertise
As a Technical Solutions Engineer, it's crucial to demonstrate your technical knowledge during the interview. Be prepared to discuss your experience with fire and intruder alarm systems, CCTV, and other relevant technologies. Highlight specific projects where you've successfully installed or serviced these systems.
✨Emphasise Customer Service Skills
North values high levels of customer service, so be ready to share examples of how you've gone above and beyond for clients in previous roles. Discuss how you approach understanding customer needs and how you ensure their satisfaction with your work.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and technical skills. Think about past challenges you've faced in installations or servicing and how you resolved them. This will show your ability to think on your feet and adapt to different situations.
✨Demonstrate Team Collaboration
Since the role involves working closely with colleagues and clients, be sure to highlight your teamwork skills. Share experiences where you've collaborated effectively with others, whether in engineering tasks or customer interactions, to achieve a common goal.
