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- Tasks: Lead a team ensuring top-notch safety and security at a prestigious client site.
- Company: Dynamic organisation in Central London with a focus on innovation.
- Benefits: Generous holiday, pension scheme, healthcare, and flexible working options.
- Why this job: Make a real impact in security while developing your leadership skills.
- Qualifications: 5+ years in security systems with leadership experience required.
- Other info: Join a supportive team with opportunities for professional growth.
The predicted salary is between 45000 - 60000 £ per year.
Location: Central London
Salary: Competitive + Travel Allowance
Type: Permanent
Sector: Data Centre & Enterprise
Role Overview
We are looking for an experienced Security Team Leader to lead a team of 3x Onsite Safety & Security Support Engineers based at a high‑profile & prestigious client site in Central London. This role combines technical expertise with leadership responsibilities, ensuring the smooth operation, maintenance, and optimisation of the Video Management System (VMS), its integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards.
Key Responsibilities
- Leadership & Team Management: Supervise and mentor onsite security engineers, ensuring adherence to best practices and performance standards to deliver world class customer support. Coordinate shift schedules and allocate resources effectively. Foster a culture of accountability, continuous improvement, and technical excellence.
- Client Engagement & Relationship Management: Serve as the main point of contact for the client’s security leadership team. Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery.
- Technical Oversight: Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures or to support moves, adds, and changes. Ensure timely resolution of technical issues and escalates complex problems when necessary. Monitor system performance and implement upgrades or adjustments to maintain optimal functionality.
- Reporting & Auditing: Produce detailed weekly and monthly reports on system health, incident resolution, and maintenance activities. Conduct regular audits to ensure compliance with security standards and contractual obligations. Maintain accurate documentation of all asset changes, repairs, and configuration changes.
- Process Improvement & Governance: Identify opportunities for system enhancements and operational efficiencies. Ensure adherence to security policies, procedures, and industry regulations. Support the development of SOPs and training materials for the team.
Qualifications & Skills
- Technical Expertise: Strong experience in VMS systems (Genetec preferred), IP-based cameras, and networking fundamentals.
- Leadership Skills: Proven ability to lead and motivate technical teams in a high-pressure environment.
- Certifications: Genetec certification and camera manufacturer-specific training.
- Soft Skills: Excellent communication, client-facing, and problem-solving skills. Strong organisational and reporting capabilities.
- Other Requirements: Ability to manage multiple priorities and work flexible shifts.
Education & Experience
Minimum of 5 years in security systems engineering, with at least 2 years in a supervisory or leadership role. Background in electrical engineering, IT networking, or related field preferred.
Benefits
- Generous holiday entitlement
- Contributory pension scheme
- Healthcare and wellbeing programmes
- Professional development and training opportunities
- Flexible working arrangements subject to business needs
- Employee assistance programmes
How To Apply
If you are a proactive and detail‑oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form. We can only accept candidates who have the Right To Work in the UK.
Safety & Security Support Team Leader employer: North
Contact Detail:
North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety & Security Support Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the security and tech sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their security systems and challenges they face. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. Focus on articulating your leadership experience and technical expertise clearly, as these are key for the Safety & Security Support Team Leader role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Safety & Security Support Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in security systems and leadership roles. Use keywords from the job description to show that you’re a perfect fit for the Safety & Security Support Team Leader position.
Showcase Your Technical Skills: Don’t forget to mention your expertise with VMS systems, especially Genetec, and any relevant certifications. This is your chance to shine a light on your technical know-how and how it aligns with the role.
Highlight Leadership Experience: Since this role involves leading a team, share examples of how you've successfully managed teams in the past. Talk about your mentoring style and how you foster a culture of accountability and improvement.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at North
✨Know Your VMS Inside Out
Make sure you brush up on your knowledge of Video Management Systems, especially if Genetec is mentioned. Be ready to discuss your experience with VMS configurations and troubleshooting, as this will show your technical expertise.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you mentored others or improved team performance. This will demonstrate your ability to manage and motivate a team effectively.
✨Client Engagement is Key
Be ready to talk about your experience in client-facing roles. Highlight how you've maintained client relationships and ensured satisfaction through effective communication and service delivery. This will show that you understand the importance of client engagement.
✨Prepare for Reporting and Auditing Questions
Since reporting and compliance are crucial in this role, think about how you've handled similar responsibilities before. Be prepared to discuss how you’ve produced reports, conducted audits, and ensured adherence to security standards.