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- Tasks: Maintain and troubleshoot Video Management Systems to ensure security integrity.
- Company: Join a prestigious tech firm in Central London with a dynamic team.
- Benefits: Enjoy generous holidays, healthcare, and professional development opportunities.
- Why this job: Make a real impact on security systems while growing your technical skills.
- Qualifications: 2+ years in security systems engineering; background in IT or electrical engineering preferred.
- Other info: Flexible working arrangements and a supportive environment for career growth.
The predicted salary is between 40000 - 50000 ÂŁ per year.
We are seeking a highly skilled Safety & Security Support Engineer (VMS) to join our onsite team at a prestigious client’s site based in Central London. In this role, you will be responsible for the maintenance, troubleshooting, and moves, adds, changes on the Video Management System (VMS) and its related integrations and security infrastructure. Your expertise will ensure the integrity, reliability, and optimal performance of critical security systems, safeguarding assets and personnel in a dynamic environment.
Qualifications
- Minimum of 2 years in security systems engineering role
- Background in electrical engineering, IT networking, or related field preferred
Key Responsibilities
- Support, Fault Resolution, and Configuration
- Update and remediate VMS cameras and associated hardware.
- Ensure proper cabling and network connectivity for all devices.
- Conduct routine inspections and preventive maintenance on VMS systems.
- Diagnose and resolve technical issues promptly to minimize downtime.
- System Monitoring & Optimization
- Monitor system performance and implement upgrades or adjustments as needed.
- Ensure compliance with security standards and client requirements.
- Documentation & Reporting
- Maintain accurate documentation of all asset changes, repairs, and configuration changes.
- Assist with provision of detailed reports on system health and incident resolutions.
- Client Interaction
- Act as onsite support point of contact for internal SOC, IT/Network teams.
- Provide instruction and guidance on system usage and best practices when required.
- Technical Expertise
- Experience in VMS configuration, maintenance, and troubleshooting.
- Strong knowledge of IP-based cameras, networking fundamentals, and video management systems.
Certifications (Preferred)
- Genetec certification and camera manufacturer-specific training (training opportunities can be provided).
Soft Skills
- Strong problem-solving abilities and attention to detail.
- Excellent communication and customer service skills.
- Proactive, “can-do” attitude.
Other Requirements
- Ability to work independently and manage multiple tasks effectively.
- Flexibility to work shifts and travel to client sites when required.
Education & Experience
- Background as a CCTV Engineer, IP CCTV Engineer, Install Engineer, or Service Engineer
- Minimum of 2 years of experience in security systems engineering.
- Background in electrical engineering, IT networking, or related field preferred.
Benefits
We offer a competitive remuneration package reflective of the candidate’s skills and experience, along with a range of benefits typical for roles within the IT sector, including:
- Generous holiday entitlement
- Contributory pension scheme
- Healthcare and wellbeing programmes
- Professional development and training opportunities
- Flexible working arrangements subject to business needs
- Employee assistance programmes
How To Apply
If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form. We can only accept candidates who have the Right To Work in the UK.
Safety & Security Support Engineer employer: North
Contact Detail:
North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety & Security Support Engineer
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or even online webinars related to safety and security. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, especially those involving VMS and security systems. This will give potential employers a clear idea of what you can bring to the table.
✨Tip Number 3
Don’t just apply; engage! When you find a role that excites you, reach out to current employees on LinkedIn. Ask them about their experiences and get insider tips on the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Safety & Security Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in security systems engineering, especially with VMS. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had!
Show Off Your Soft Skills: We’re not just looking for technical expertise; your problem-solving abilities and communication skills are equally important. Use your application to demonstrate how you’ve successfully interacted with clients or resolved issues in the past.
Be Clear and Concise: When filling out the application form, keep your answers straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant to the role. This helps us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at North
✨Know Your VMS Inside Out
Make sure you brush up on your knowledge of Video Management Systems. Be ready to discuss specific experiences you've had with VMS configuration, maintenance, and troubleshooting. This will show that you’re not just familiar with the systems but can also handle real-world challenges.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues in the past. Think about times when you diagnosed a problem quickly or implemented a solution that improved system performance. This will highlight your proactive attitude and ability to think on your feet.
✨Communicate Clearly and Confidently
Since client interaction is key in this role, practice explaining technical concepts in simple terms. You might be asked to guide others on system usage, so demonstrating your communication skills will be crucial. Remember, it’s all about making complex ideas accessible!
✨Be Ready for Technical Questions
Expect some technical questions related to IP-based cameras, networking fundamentals, and security standards. Brush up on these topics and be prepared to discuss how you ensure compliance with security requirements. This will show that you’re not only knowledgeable but also detail-oriented.