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- Tasks: Install and service cutting-edge security systems while providing top-notch customer support.
- Company: Join North, a leader in intelligent technology solutions transforming how we connect and work.
- Benefits: Enjoy competitive salary, excellent benefits, and opportunities for career progression.
- Why this job: Be part of a pioneering team that values innovation, collaboration, and making a real impact.
- Qualifications: Bring your technical expertise, people skills, and relevant certifications to the table.
- Other info: Work within a diverse environment that celebrates inclusivity and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Overview
North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. We focus our expertise on three specialist sectors: public services, enterprise & data centres, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways.
Responsibilities
- Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems
- Retrofit upgrades / extensions to existing systems as part of remedial works packages
- Provide high levels of customer services
- Understanding site plans, to allow installs to take part based on site survey documentation
- Reactive call outs to site, with an aim to provide a first-time fix
- Provide on-site technical support and solutions to customers during both reactive and planned visits
- Complete documentation in line with company standards
- Work within strict H&S guidelines
- Work as part of a 24/7 on call rota
- Advise customers on the latest products and services to improve efficiency
Qualifications
- Skills: Good people management skills; Technical expertise in predominant skillset area; Competent admin skills with sound working knowledge of internal business system; Sound commercial awareness, knowledge of design and pricing of systems and upgrades; Service oriented, but can interchange on install related tasks when required; Good verbal communicator; Excellent team player and relationship builder; Previous employment within a BAFE/ SSAIB/ NSI accredited company; Valid CSCS/ECS Card; IPAF/ PASMA/ Asbestos Awareness certification; Recent/current electrical qualifications; Knowledge of industry standard manufacturers preferred (Bosch, Dahua, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone); Preference given to candidates with proven Gallagher Access Control skills and knowledge
Behaviours
- Can-do attitude and will to succeed
- Empathetic and supportive
- Best practice delivery focused
North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. North is an equals opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
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Safety & Security Maintenance Engineer employer: North
Contact Detail:
North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety & Security Maintenance Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as fire and intruder alarm systems, CCTV, and access control. Having hands-on experience or knowledge about these systems will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the safety and security industry. Attend relevant events or join online forums to connect with others who work in similar roles. This can provide insights into the company culture and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences with customer service and technical support. Highlight any instances where you provided solutions during reactive call-outs, as this aligns closely with the responsibilities of the role.
✨Tip Number 4
Showcase your understanding of health and safety guidelines in your conversations. Being able to articulate how you prioritise safety in your work will resonate well with North's values and expectations.
We think you need these skills to ace Safety & Security Maintenance Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Safety & Security Maintenance Engineer. Emphasise your technical expertise, customer service skills, and any previous work with BAFE/SSAIB/NSI accredited companies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of North's values and how your background fits their needs. Mention specific experiences that demonstrate your ability to install, commission, and service security systems effectively.
Highlight Certifications: Clearly list any relevant certifications such as CSCS/ECS Card, IPAF, PASMA, or Asbestos Awareness in your application. These qualifications are crucial for the role and should be easily identifiable.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully handled reactive call-outs or provided on-site technical support. This will illustrate your capability to deliver first-time fixes and your customer-oriented approach.
How to prepare for a job interview at North
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to fire and intruder alarm systems, CCTV, and access control. Be prepared to discuss specific equipment you've worked with and any relevant certifications you hold.
✨Showcase Your Customer Service Skills
Since the role involves high levels of customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Highlight your ability to understand client needs and deliver effective solutions.
✨Demonstrate Teamwork and Collaboration
North values teamwork, so be prepared to discuss how you've successfully worked as part of a team in previous roles. Share experiences where collaboration led to successful project outcomes.
✨Understand the Company Values
Familiarise yourself with North's core values: know your craft, colleagues, customers, and how to connect. Be ready to explain how you embody these values in your work and how they align with your personal approach.
