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- Tasks: Join our Fire and Security engineering team to install and service cutting-edge safety systems.
- Company: North transforms networks and environments with innovative technology solutions across various sectors.
- Benefits: Enjoy competitive salary, excellent benefits, and opportunities for career progression.
- Why this job: Be part of a pioneering team that values creativity, collaboration, and customer satisfaction.
- Qualifications: Must have good communication skills, a full UK driving licence, and relevant technical expertise.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. We focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice.
Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways.
Responsibilities
Description of Role
Our Fire and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.
- Install, Commission and Servicing of our wide range of field equipment including Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems.
- Retrofit upgrades/extensions to existing systems as part of remedial works packages.
- Provide high levels of customer services.
- Understanding site plans, to allow installs to take part based on site survey documentation.
- Reactive call outs to site, with an aim to provide a first-time fix.
- Provide on-site technical support and solutions to customers during both reactive and planned visits.
- Complete documentation in line with company standards.
- Work within strict H&S guidelines.
- Work as part of a 24/7 on call rota.
- Advise customers on the latest products and services to improve efficiency.
Qualifications
For development purposes the following knowledge, skills and experience are required.
Experience:
- Capability of lone-working and as part of a team.
- Good communication, interpersonal and organisational skills.
- Must be able to work independently and as part of a team.
- Flexible and self-motivated.
- Full UK driving licence.
- DBS clearance (for working in public sector environments).
Skills:
- Good people management skills.
- Technical expertise in predominant skillset area.
- Competent admin skills with sound working knowledge of internal business system.
- Sound commercial awareness, knowledge of design and pricing of systems and upgrades.
- Service oriented, but can interchange on Install related tasks when required.
- Good verbal communicator.
- Excellent team player and relationship builder.
- Previous employment within a BAFE/ SSAIB/ NSI accredited company.
- Valid CSCS/ECS Card.
- IPAF/ PASMA/ Asbestos Awareness certification.
- Recent/current electrical qualifications.
- Knowledge of industry standard manufacturers preferred (Bosch, Dahua, Hikvision, Genetec, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone).
- Preference given to candidates with proven Gallagher Access Control skills and knowledge.
Behaviours:
- Can-do attitude and will to succeed.
- Empathetic and supportive.
- Best practice delivery focused.
North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. North is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
Safety and Security Engineer employer: North
Contact Detail:
North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety and Security Engineer
✨Tip Number 1
Familiarise yourself with the latest technologies and products in fire and security systems, especially those mentioned in the job description like Bosch, Hikvision, and Gallagher. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the safety and security engineering field. Attend industry events or join relevant online forums to connect with current employees at North or similar companies. This can provide you with insider information and potentially a referral.
✨Tip Number 3
Prepare to discuss your experience with customer service and teamwork, as these are key aspects of the role. Think of specific examples where you've successfully worked independently or as part of a team to solve problems or improve processes.
✨Tip Number 4
Showcase your flexibility and willingness to learn during the interview process. Highlight any past experiences where you've adapted to new challenges or technologies, as this aligns with North's focus on development and progression.
We think you need these skills to ace Safety and Security Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Safety and Security Engineer. Emphasise your technical expertise, customer service orientation, and any previous work in BAFE/SSAIB/NSI accredited companies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of North's values and how your background fits their mission. Mention specific technologies you have worked with, such as CCTV or Access Control systems, and express your enthusiasm for the role.
Highlight Relevant Qualifications: List all relevant certifications and qualifications, such as your CSCS/ECS Card, IPAF, PASMA, and any electrical qualifications. Make sure to mention your DBS clearance if applicable, as this is crucial for working in public sector environments.
Showcase Soft Skills: In your application, emphasise your communication, interpersonal, and organisational skills. Provide examples of how you've successfully worked both independently and as part of a team, as these are key attributes for the role.
How to prepare for a job interview at North
✨Showcase Your Technical Expertise
Make sure to highlight your technical skills related to fire and security systems during the interview. Be prepared to discuss specific technologies you've worked with, such as CCTV or access control systems, and how you’ve applied your knowledge in real-world scenarios.
✨Demonstrate Customer Service Skills
Since the role emphasises high levels of customer service, be ready to share examples of how you've successfully interacted with clients in the past. Discuss any challenges you faced and how you resolved them to ensure customer satisfaction.
✨Understand the Company’s Values
Familiarise yourself with North's core values: knowing your craft, colleagues, customers, and how to connect. During the interview, try to weave these values into your responses to show that you align with their culture and mission.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and technical knowledge. Practice articulating your thought process when faced with common issues in the field, such as a malfunctioning alarm system or a complex installation challenge.
