Safety & Security Support Engineer in London

Safety & Security Support Engineer in London

London Full-Time 40000 - 50000 £ / year (est.) No working from home possible
North

At a Glance

  • Tasks: Maintain and troubleshoot Video Management Systems to ensure optimal security performance.
  • Company: Join a prestigious tech firm in Central London with a dynamic work culture.
  • Benefits: Enjoy generous holidays, healthcare, professional development, and flexible working options.
  • Other info: Great career growth opportunities and training provided for certifications.
  • Why this job: Make a real impact on security systems while developing your technical skills.
  • Qualifications: 2+ years in security systems engineering; background in IT or electrical engineering preferred.

The predicted salary is between 40000 - 50000 £ per year.

We are seeking a highly skilled Safety & Security Support Engineer (VMS) to join our onsite team at a prestigious client’s site based in Central London. In this role, you will be responsible for the maintenance, troubleshooting, and moves, adds, changes on the Video Management System (VMS) and its related integrations and security infrastructure. Your expertise will ensure the integrity, reliability, and optimal performance of critical security systems, safeguarding assets and personnel in a dynamic environment.

Qualifications

  • Minimum of 2 years in security systems engineering role
  • Background in electrical engineering, IT networking, or related field preferred

Key Responsibilities

  • Support, Fault Resolution, and Configuration
    • Update and remediate VMS cameras and associated hardware.
    • Ensure proper cabling and network connectivity for all devices.
    • Conduct routine inspections and preventive maintenance on VMS systems.
    • Diagnose and resolve technical issues promptly to minimize downtime.
  • System Monitoring & Optimization
    • Monitor system performance and implement upgrades or adjustments as needed.
    • Ensure compliance with security standards and client requirements.
  • Documentation & Reporting
    • Maintain accurate documentation of all asset changes, repairs, and configuration changes.
    • Assist with provision of detailed reports on system health and incident resolutions.
  • Client Interaction
    • Act as onsite support point of contact for internal SOC, IT/Network teams.
    • Provide instruction and guidance on system usage and best practices when required.
  • Technical Expertise
    • Experience in VMS configuration, maintenance, and troubleshooting.
    • Strong knowledge of IP-based cameras, networking fundamentals, and video management systems.

Certifications (Preferred)

  • Genetec certification and camera manufacturer-specific training (training opportunities can be provided).

Soft Skills

  • Strong problem-solving abilities and attention to detail.
  • Excellent communication and customer service skills.
  • Proactive, “can-do” attitude.

Other Requirements

  • Ability to work independently and manage multiple tasks effectively.
  • Flexibility to work shifts and travel to client sites when required.

Education & Experience

  • Background as a CCTV Engineer, IP CCTV Engineer, Install Engineer, or Service Engineer
  • Minimum of 2 years of experience in security systems engineering.
  • Background in electrical engineering, IT networking, or related field preferred.

Benefits

  • We offer a competitive remuneration package reflective of the candidate’s skills and experience, along with a range of benefits typical for roles within the IT sector, including:
  • Generous holiday entitlement
  • Contributory pension scheme
  • Healthcare and wellbeing programmes
  • Professional development and training opportunities
  • Flexible working arrangements subject to business needs
  • Employee assistance programmes

How To Apply

If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form. We can only accept candidates who have the Right To Work in the UK.

Safety & Security Support Engineer in London employer: North

Join a dynamic and innovative team as a Safety & Security Support Engineer in Central London, where your expertise will play a crucial role in maintaining the integrity of critical security systems. We pride ourselves on fostering a collaborative work culture that values professional growth, offering generous benefits such as a competitive salary, flexible working arrangements, and comprehensive training opportunities to enhance your skills. With a focus on employee wellbeing and a commitment to excellence, we provide an environment where you can thrive and make a meaningful impact.

North

Contact Details:

North Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Safety & Security Support Engineer in London

Tip Number 1

Network like a pro! Attend industry events, meetups, or even online webinars related to safety and security. The more people you know, the better your chances of landing that dream job.

Tip Number 2

Show off your skills! If you’ve got experience with VMS or security systems, consider creating a portfolio or a project showcase. This can really set you apart when chatting with potential employers.

Tip Number 3

Don’t just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm and keep you on their radar. We love seeing candidates who are proactive!

Tip Number 4

Use our website to apply! It’s super easy and ensures your application gets seen by the right people. Plus, you’ll find all the latest roles tailored for you in one place.

We think you need these skills to ace Safety & Security Support Engineer in London

Video Management System (VMS) Configuration
Troubleshooting Skills
IP-based Camera Knowledge
Networking Fundamentals
Preventive Maintenance
System Monitoring
Documentation Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in security systems engineering, especially with VMS. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had!

Show Off Your Soft Skills:We’re not just looking for technical expertise; your problem-solving abilities and communication skills are equally important. Include examples of how you’ve successfully interacted with clients or resolved issues in past roles.

Be Clear and Concise:When filling out the application form, keep your answers straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant to the role. This helps us understand your qualifications quickly!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at North

Know Your VMS Inside Out

Make sure you brush up on your knowledge of Video Management Systems. Be prepared to discuss specific experiences you've had with VMS configuration, maintenance, and troubleshooting. Highlight any relevant projects where you ensured system integrity and reliability.

Show Off Your Problem-Solving Skills

Prepare examples of how you've diagnosed and resolved technical issues in the past. Think of situations where you minimised downtime or improved system performance. This will demonstrate your proactive approach and strong problem-solving abilities.

Communicate Clearly and Confidently

Since client interaction is key, practice explaining technical concepts in simple terms. Be ready to discuss how you’ve provided guidance on system usage and best practices. Good communication can set you apart from other candidates.

Bring Documentation Samples

Have examples of your documentation skills ready to share. This could include reports on system health, incident resolutions, or asset changes. Showing that you can maintain accurate records will highlight your attention to detail and organisational skills.