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- Tasks: Support traffic enforcement and road safety by managing records and processing offences.
- Company: Join North Yorkshire Police, dedicated to community safety and employee well-being.
- Benefits: Enjoy flexible hours, generous leave, pension schemes, and exclusive discounts.
- Why this job: Make a real impact in your community while developing valuable skills in a supportive environment.
- Qualifications: Proven admin experience, strong customer service skills, and proficiency in Microsoft Office required.
- Other info: Fixed term for 1 year, with opportunities for professional growth and inclusion.
The predicted salary is between 23748 - 25626 £ per year.
Location: Athena House, York
Salary: £23,748 – £25,626 (NYP Scale 2-3)
Contract: Fixed term for 1 year | Full time
Hours: 37 hours per week Monday – Thursday: 8.30am – 5pm Friday: 8.30am – 4.30pm
About the Role
An exciting opportunity has become available for a motivated and detail-oriented individual to join the Criminal Justice – Crime Operations team as a Traffic Bureau Support Officer. Based at Athena House in York, you’ll play a key role in supporting North Yorkshire Police’s safety camera operations and traffic enforcement processes – contributing directly to road safety across our communities.
Key Responsibilities
The successful candidate will:
- View and validate offences captured by safety cameras
- Create and manage enforcement records and notices (e.g. Notices of Intended Prosecution, Speed Awareness Offers)
- Administer fixed penalty notices and road traffic offence reports
- Process replies and follow-up enquiries for untraced vehicle owners
- Maintain accurate paper and digital records
- Prepare court files and assist with correspondence related to speed management
- Provide general office support including filing, photocopying, and minute-taking
Requirements
To be considered for this role, you must demonstrate:
- Proven administration experience
- Strong interpersonal and customer service skills
- Proficiency in Microsoft Office (Outlook, Word, Excel, Access, PowerPoint)
- Ability to meet deadlines while maintaining accuracy and attention to detail
Why Join Us?
Working for the emergency services is both meaningful and impactful. At North Yorkshire Police, we’re committed to helping colleagues reach their full potential in a fair, inclusive, and supportive environment. We value diverse perspectives and actively promote staff well-being so everyone can thrive. Please visit our website to learn more about our organisation.
We’re also proud to provide a comprehensive benefits package designed to support your well-being, work-life balance, and professional growth:
- Local Government Pension Scheme– secure and competitive retirement planning
- Salary Sacrifice Car Scheme– access to affordable vehicle leasing options
- Generous Annual Leave– 24 days rising to 30 with length of service, plus bank holidays
- Blue Light Discount– enjoy savings at major retailers and services
- Flexi-Time for Staff Roles– tailor your working hours to suit your lifestyle while meeting team objectives
- Access to Trade Union Membership– opportunity to join UNISON
- Inclusion & Diversity Networks– connect with colleagues and contribute to a culture of belonging
- Health & Well-being Services– access to resources that support your physical and mental health
To be considered for this role, applicants must meet the following requirements:
- You must have the right to work in the UK, with no restrictions on your employment
- Internal applicants must have successfully completed their probation period
- Meet residency requirements for vetting:
- RV Level Vetting– minimum 3 years continuous UK residency
Your Application
North Yorkshire Police is an equal opportunity employer. We are committed to creating an inclusive and supportive working environment. If you require any reasonable adjustments during the recruitment process or within your role, please declare this within your online application. A member of our team will contact you prior to your interview to ensure appropriate support is in place.
Safer Recruitment
North Yorkshire Police is committed to safeguarding and promoting the welfare of children and vulnerable adults. Safeguarding is a core part of our recruitment process, and we expect all applicants to share this commitment. All successful candidates will undergo a thorough recruitment process and must obtain satisfactory pre-employment clearances before commencing employment, including satisfactory Vetting or DBS checks, references, and a medical assessment, including absence history. Adherence to our safeguarding policies and procedures is essential.
Ready to Apply?
As part of our selection process, we’ll assess your skills and experience against the requirements of the role. We therefore encourage you to take your time to tailor your application, ensuring your responses align with the job advert and role profile.
Key dates
- Vacancy closing: 9am on Thursday 18 September 2025
- Interviews are scheduled to take place in October 2025
We look forward to receiving your application!
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Traffic Bureau Support Officer employer: North Yorkshire Police
Contact Detail:
North Yorkshire Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic Bureau Support Officer
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Traffic Bureau Support Officer. Understanding the nuances of traffic enforcement processes and safety camera operations will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your administration experience by preparing examples of how you've successfully managed records or processed information in previous roles. This will show that you can handle the detailed work required for this position.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and Access, as these are crucial for managing data and records. Consider taking a quick online course to refresh your knowledge if needed.
✨Tip Number 4
Prepare to discuss your customer service skills in the interview. Think of specific instances where you've effectively communicated with others or resolved issues, as this role requires strong interpersonal abilities.
We think you need these skills to ace Traffic Bureau Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administration experience and customer service skills. Use specific examples that demonstrate your proficiency in Microsoft Office and your ability to meet deadlines with accuracy.
Craft a Strong Cover Letter: Write a cover letter that directly addresses the key responsibilities of the Traffic Bureau Support Officer role. Explain how your skills and experiences align with the job requirements, particularly in relation to road safety and traffic enforcement.
Highlight Relevant Experience: In your application, emphasise any previous roles or tasks that involved managing records, processing information, or providing office support. This will show your capability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at North Yorkshire Police
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Traffic Bureau Support Officer. Familiarise yourself with tasks like validating offences, managing enforcement records, and processing penalty notices. This will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Showcase Your Administration Skills
Since proven administration experience is crucial for this role, prepare examples from your past work where you've successfully managed records or handled customer service inquiries. Highlight your attention to detail and ability to meet deadlines, as these are key attributes they are looking for.
✨Demonstrate Proficiency in Microsoft Office
Be ready to discuss your experience with Microsoft Office applications, especially Outlook, Word, and Excel. You might be asked to perform a task or solve a problem using these tools during the interview, so brush up on your skills beforehand.
✨Emphasise Your Interpersonal Skills
As this role involves interaction with the public and other departments, it's important to showcase your strong interpersonal and customer service skills. Prepare to share examples of how you've effectively communicated or resolved issues in previous roles, demonstrating your ability to contribute positively to the team.