Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage resources and prepare schedules to support frontline policing in North Yorkshire.
- Company: Join North Yorkshire Police, a vital part of the community.
- Benefits: Enjoy competitive salary, generous leave, and a supportive work environment.
- Other info: Inclusive culture with opportunities for professional growth and wellbeing support.
- Why this job: Make a real impact in emergency services while developing your skills.
- Qualifications: Strong IT skills and experience in planning or organisational roles required.
The predicted salary is between 25242 - 29859 £ per year.
Location: Fulford Road, York
Contract: Permanent
Hours: Full time | Monday – Thursday 8am -5pm and Friday 8am – 4.30pm
Salary: £25,242 – 29,859 (NYP Scale 3-4)
Closing Date: 12pm on Tuesday 26 May
The Opportunity
An exciting opportunity has arisen for a Planning and Resource Management Officer to join North Yorkshire Police’s Force Control Room (FCR), where effective planning plays a critical role in supporting frontline policing. This campaign is being run to support both current and future opportunities, and as part of this process we are looking to establish a holding list of suitable candidates. This means that if vacancies arise, successful applicants may be offered a position without the need to re‑apply.
The Force Control Room is the first point of contact for over 1,000 emergency and non‑emergency calls every day, and ensuring the right resources are in place is essential to delivering an effective service. In this role, you will provide a high‑quality resource management service by managing and preparing advanced duties, ensuring we have the right people, in the right place, at the right time. Your work will directly support operational policing and help us deliver an excellent level of service to the public of North Yorkshire and the City of York.
What You’ll Be Doing
- Prepare advanced duties for FCR staff for a 12‑month period, in line with Police Regulations, the Working Time Directive (WTD), and relevant legislation
- Use workforce optimisation and bespoke IT systems to produce detailed operational schedules covering daily, weekly, monthly, and annual activity
- Work closely with the Customer Contact Management and Operations Planning teams to ensure appropriate operational cover
- Forecast demand and staffing requirements to meet Service Level Agreements for 999 and 101 calls, including predicted service levels and call abandonment rates
- Carry out scenario planning to assess the impact of operational change and elevate findings to senior managers
- Monitor annual leave, TOIL, sickness, and other abstractions to maintain effective resourcing while balancing staff wellbeing
- Conduct reconciliation activities to ensure data accuracy across multiple systems
- Provide regular updates and insights to supervision and senior leadership teams
For a full outline of responsibilities, please refer to the job description attached to the advert on our website.
What We’re Looking For
Essential- Excellent IT skills, including the use of Microsoft M365
- Demonstrable experience in a planning or organisational role using computer systems
- Strong communication skills, with the ability to present information clearly to all levels of the organisation
- Ability to work on your own initiative and manage competing priorities
- Evidence‑based decision‑making and problem‑solving skills to support service improvement
- Knowledge or experience of workforce management tools
Why Join Us?
Working for the emergency services is both meaningful and impactful. At North Yorkshire Police, we’re committed to helping colleagues reach their full potential in a fair, inclusive, and supportive environment. We value diverse perspectives and actively promote staff wellbeing so everyone can thrive.
Please visit our website to learn more about our organisation. We’re proud to provide a comprehensive benefits package designed to support your wellbeing, work‑life balance, and professional growth:
- Local Government Pension Scheme – secure and competitive retirement planning
- Salary Sacrifice Car Scheme – access to affordable vehicle leasing options (NHS Fleet Solution)
- Generous Annual Leave – 24 days rising to 30 with length of service, plus bank holidays
- Blue Light Discount – enjoy savings at major retailers and services
- Health Cash Plan
- Access to Trade Union Membership – opportunity to join UNISON
- Inclusion & Diversity Networks – connect with colleagues and contribute to a culture of belonging
- Health & Wellbeing Services – access to resources that support your physical and mental health
- Cycle to Work Scheme – Save money on bikes and accessories
- Civil Service Sports Club (CSSC) Membership – Access to discounted sports & leisure activities
To be considered for this role, applicants must meet the following requirements:
- You must have the right to work in the UK, with no restrictions on your employment
- Internal applicants must have successfully completed their probation period
- Meet residency requirements for vetting: RV Level Vetting – minimum 3 years UK residency
Your Application
North Yorkshire Police is an equal opportunity employer. We are committed to creating an inclusive and supportive working environment. If you require any reasonable adjustments during the recruitment process or within your role, please declare this within your online application. A member of our team will contact you prior to your interview to ensure appropriate support is in place.
Apart from AI support, your application must reflect your own genuine skills, experience and achievements. AI may be used for research, interview preparation and structuring real‑life examples, but must not exaggerate or generate false responses.
Safer Recruitment
North Yorkshire Police is committed to safeguarding and promoting the welfare of children and vulnerable adults. Safeguarding is a core part of our recruitment process, and we expect all applicants to share this commitment. All successful candidates will undergo a thorough recruitment process and must obtain satisfactory pre‑employment clearances before commencing employment, including satisfactory vetting or DBS checks, references, and a medical assessment, including absence history. Adherence to our safeguarding policies and procedures is essential.
Ready to Apply?
As part of our selection process, we’ll assess your skills and experience against the requirements of the role. We therefore encourage you to take your time to tailor your application, ensuring your responses align with the job advert and role profile. Interviews are scheduled to take place: June 2026.
We look forward to receiving your application!
Planning and Resource Management Officer employer: North Yorkshire Police
Contact Detail:
North Yorkshire Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning and Resource Management Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at North Yorkshire Police on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to planning and resource management. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show your passion for the role! During interviews, express why you want to work in the Force Control Room and how you can contribute to frontline policing. Authentic enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a positive impression and keep you fresh in their minds.
We think you need these skills to ace Planning and Resource Management Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the role of Planning and Resource Management Officer. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your IT Skills: Since excellent IT skills are essential for this role, don’t forget to mention your experience with Microsoft M365 and any other relevant software. We want to see how tech-savvy you are!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to present your information, as strong communication skills are key for this position. We appreciate a well-structured application!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you can find more details about the role and our organisation there.
How to prepare for a job interview at North Yorkshire Police
✨Know Your Stuff
Make sure you understand the key responsibilities of a Planning and Resource Management Officer. Familiarise yourself with workforce optimisation, operational scheduling, and the importance of effective resource management in emergency services. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your IT Skills
Since excellent IT skills are essential for this position, be prepared to discuss your experience with Microsoft M365 and any other relevant software. You might even want to bring examples of how you've used these tools in previous roles to improve planning or resource management.
✨Communicate Clearly
Strong communication skills are a must-have for this job. Practice articulating your thoughts clearly and concisely. You could even do a mock interview with a friend to get comfortable presenting information as if you were speaking to senior leadership teams.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about potential challenges in resource management and how you would address them. This will demonstrate your problem-solving skills and ability to make evidence-based decisions, which are crucial for supporting service improvement.