Payroll & Pensions Officer

Location: Headquarters, Northallerton

Contract: Permanent. Contractually employed by North Yorkshire Police

Hours: Full Time

Salary: up to £29,859 depending on experience

Closing Date: 9am 13th February 2026

Our Support Service functions work in collaboration across North Yorkshire Police and North Yorkshire Fire & Rescue Service, providing vital shared expertise to deliver efficient and effective service to our communities.

We are seeking an experienced Payroll & Pensions Officer to play a key role in delivering accurate and timely monthly employee payments and supporting the effective operation of our payroll and pensions functions. This is a vital position within the Force, ensuring our services remain compliant, efficient, and high‑quality.

Working within a knowledgeable and supportive team, you will collaborate with colleagues across departments, engage with external partners, and contribute to the continuous improvement of our processes. While support will be available, this role is well‑suited to someone who brings prior experience in payroll, pensions, or a similar transactional processing environment and is confident working with complex information.

• Take responsibility for processing monthly employee payments, ensuring accuracy, compliance, and adherence to deadlines
• Maintain and update employee records, verifying information and managing changes in line with procedures
• Undertake more complex calculations relating to pay, leave, deductions, and employee benefits
• Produce, review, and interpret system reports to confirm accuracy and highlight discrepancies
• Liaise proactively with internal departments and external suppliers to resolve queries efficiently
• Support statutory obligations, including audit activities, data submissions, and year‑end tasks
• Provide clear, informed guidance to colleagues through the People Services help desk
• Contribute to the enhancement of processes and systems, identifying opportunities for efficiency and improved customer experience
• Assist in maintaining strong internal controls, ensuring compliance with relevant regulations and organisational policies

• Previous experience in payroll, pensions, finance, or a similar administrative environment
• Strong analytical skills with the ability to work confidently with numerical data
• Excellent communication and interpersonal skills, with the ability to explain information clearly
• A collaborative team player who is proactive and solution‑focused
• High level of IT proficiency, particularly in Microsoft Office and data‑handling systems
• Ability to work with accuracy, discretion, and attention to detail
• GCSEs (Grades 4–9/A–C) in Maths and English, or equivalent

Working for the emergency services is both meaningful and impactful. At North Yorkshire Police & North Yorkshire Fire & Rescue Service, we’re committed to helping colleagues reach their full potential in a fair, inclusive, and supportive environment. We value diverse perspectives and actively promote staff wellbeing so everyone can thrive.

We’re also proud to provide a comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth:

• Local Government Pension Scheme– secure and competitive retirement planning
• Salary Sacrifice Car Scheme– access to affordable vehicle leasing options
• Generous Annual Leave– 24 days rising to 30 with length of service, plus bank holidays
• Blue Light Discount– enjoy savings at major retailers and services
• Flexi-Time for Staff Roles– tailor your working hours to suit your lifestyle while meeting team objectives
• Access to Trade Union Membership– opportunity to join UNISON
• Inclusion & Diversity Networks– connect with colleagues and contribute to a culture of belonging
• Health & Wellbeing Services– access to resources that support your physical and mental health

North Yorkshire Police and North Yorkshire Fire & Rescue Service are equal opportunity employers. Both organisations are committed to creating an inclusive and supportive working environment. If you require any reasonable adjustments during the recruitment process or within your role, please declare this within your online application. A member of our team will contact you prior to your interview to ensure appropriate support is in place.

North Yorkshire Police and North Yorkshire Fire & Rescue Service are committed to safeguarding and promoting the welfare of children and vulnerable adults. Safeguarding is a core part of our recruitment process, and we expect all applicants to share this commitment. All successful candidates will undergo a thorough recruitment process and must obtain satisfactory pre-employment clearances before commencing employment, including satisfactory Vetting or DBS checks, references, and a medical assessment, including absence history. Adherence to our safeguarding policies and procedures is essential.

As part of our selection process, we’ll assess your skills and experience against the requirements of the role. We therefore encourage you to take your time to tailor your application, ensuring your responses align with the job advert and role profile. Interviews are scheduled to take place: late February 2026. We look forward to receiving your online application.