Digital Evidence & Systems Support Officer in Northallerton

Location: Agile – with an expectation to attend HQ Northallerton and other locations for meetings as required

Salary: £33,603 – £35,772 (NYP Scale 6)

Contract: Permanent

Hours: Full time (37 hours per week) – Monday to Thursday 8:30am–5:00pm, Friday 8:30am–4:30pm. We welcome applications for part‑time and flexible working arrangements. Please note that all requests will be considered in line with service requirements.

Closing Date: 9am on Monday 13 July

Do you enjoy solving problems, working with technology, and learning something new every day?

Opportunity

We’re looking for a curious, proactive and technically minded individual to join us as a Digital Evidence & Systems Support Officer (known internally as a Digital Evidence Systems Administrator). This is a hands‑on, varied role where you’ll be working with digital systems that support frontline policing. You’ll play a key part in ensuring digital evidence is managed accurately and that systems run smoothly day‑to‑day. No two days are the same – alongside structured daily tasks, much of your work will involve responding to new queries, resolving issues, and supporting colleagues and members of the public with digital evidence. If you enjoy problem‑solving and figuring things out, this is a great opportunity to build your skills in a real‑world environment.

What You Will Be Doing

• Supporting and maintaining digital evidence systems
• Troubleshooting issues and responding to user queries
• Assisting with system updates and improvements
• Managing and organising digital evidence in line with compliance requirements
• Carrying out daily checks (audit logs, system connections, data accuracy)
• Working with colleagues, partners, and members of the public to support evidence submission and handling
• Responding to a varied workload where priorities can change throughout the day

About You

You’ll be someone who enjoys getting stuck in and isn’t afraid to take ownership of tasks and find solutions.

What We’re Looking For

• Experience of working with IT systems or digital platforms
• Good problem‑solving skills and ability to troubleshoot issues
• Strong communication skills, with the ability to engage confidently with a range of people
• Ability to manage your own workload and prioritise tasks effectively
• Attention to detail, particularly when working with data or systems
• Ability to work both independently and as part of a team

Additional Skills & Experience

• Experience of working in a technical, systems‑based, or administrative environment
• Knowledge or experience of managing digital information or records
• Understanding of compliance, audit, or data handling processes
• Relevant qualifications (e.g. ICT, Business Studies) or equivalent experience

Why Join Us?

Working in policing is both meaningful and impactful, and this role offers the opportunity to be part of that in a unique and hands‑on way. As a Digital Evidence & Systems Support Officer, you’ll play a direct role in supporting operational policing, while developing valuable technical and problem‑solving skills in a varied environment where you’ll learn something new every day. At North Yorkshire Police, we are committed to helping our colleagues reach their full potential in a fair, inclusive and supportive environment. We value diverse perspectives and actively promote staff wellbeing so everyone can thrive.

Benefits

• Local Government Pension Scheme – secure and competitive retirement planning
• Salary Sacrifice Car Scheme – access to affordable vehicle leasing options (NHS Fleet Solution)
• Generous Annual Leave – 24 days rising to 30 with length of service, plus bank holidays
• Blue Light Discount – enjoy savings at major retailers and services
• Flexitime for Staff Roles – tailor your working hours to suit your lifestyle while meeting team objectives
• Health Cash Plan
• Access to Trade Union Membership – opportunity to join UNISON
• Inclusion & Diversity Networks – connect with colleagues and contribute to a culture of belonging
• Health & Wellbeing Services – access to resources that support your physical and mental health
• Cycle to Work Scheme – save money on bikes and accessories
• Civil Service Sports Club (CSSC) Membership – access to discounted sports & leisure activities

Requirements

To be considered for this role, applicants must meet the following requirements:

• You must have the right to work in the UK, with no restrictions on your employment
• Internal applicants must have successfully completed their probation period
• Meet residency requirements for vetting: RV Level Vetting – minimum 3 years UK residency

Your Application

North Yorkshire Police is an equal opportunity employer. We are committed to creating an inclusive and supportive working environment. If you require any reasonable adjustments during the recruitment process or within your role, please declare this within your online application. A member of our team will contact you prior to your interview to ensure appropriate support is in place. While AI can support you with structure, spelling and grammar, your application must still reflect your own genuine skills, experience and achievements.

Safer Recruitment

North Yorkshire Police is committed to safeguarding and promoting the welfare of children and vulnerable adults. Safeguarding is a core part of our recruitment process, and we expect all applicants to share this commitment. All successful candidates will undergo a thorough recruitment process and must obtain satisfactory pre‑employment clearances before commencing employment, including satisfactory vetting or DBS checks, references, and a medical assessment, including absence history. Adherence to our safeguarding policies and procedures is essential.

Interviews

Interviews are scheduled to take place: 29 & 30 July 2026. We look forward to receiving your application!