Assistant Shop Manager - Thirsk

Assistant Shop Manager - Thirsk, 14 Market Place, Thirsk, £10,097.30

Employment Type

Permanent

Application Start Date

31-07-2026

Application End Date

16-08-2026

Location

14 Market Place, Thirsk

State/County

North Yorkshire

YO7 1LB

Country

United Kingdom

Work Style

On-site

Retail

Category

Retail

Experience

Experienced retail supervisor or team leader ready to step into management.

Description

Shop Assistant Manager - Thirsk
Permanent Contract
Location: Thirsk, 14 Market Place Thirsk, Thirsk, YO7 1LB
Hours: 15 hours per week
Salary: £10,097.30 actual salary (£25,243.25 FTE)
Closing date: 16TH August 2026 (the advert may close early if we receive a sufficient number of suitable applications)
Brand: Herriot Hospice Homecare Charity Shops

Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve You can help make that a reality.

We are an independent charity powered by local communities. Every day, we help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen.

About the Role

About the Role
As Assistant Shop Manager, you'll support the Shop Manager in leading a successful, customer-focused charity shop that maximises income to support North Yorkshire Hospice Care. You'll inspire a team of staff and volunteers, drive sales both in-store and online, create an outstanding shopping experience, and help achieve performance targets through excellent merchandising, stock management and commercial awareness. In the Shop Manager's absence, you'll confidently lead the team, ensuring the shop continues to thrive.

About You

About You
You'll be an experienced retail supervisor or team leader who's ready to take the next step into management. Passionate about sustainable retail and delivering exceptional customer service, you'll have strong commercial awareness, excellent communication skills and the ability to motivate others. Organised, adaptable and calm under pressure, you'll enjoy working in a fast-paced environment and be confident managing targets, merchandising, volunteers and day-to-day shop operations. Above all, you'll be values-driven, collaborative and committed to making a difference through your work.

How we look after you

• We put people first in all that we do, which includes our own team
• Wellbeing and resilience support with a dedicated team by your side
• Flexible and hybrid working for many roles
• A supportive and caring environment
• Opportunities to grow, develop and progress, with culture of lifelong learning
• Benefits include 9% employer pension contribution, enhanced family leave and pay, generous annual leave, staff discount on our online shop, shopping and lifestyle discounts platform.

Our values

• We put the people who use our services at the heart of everything we do
• We are caring and compassionate
• We are personal and supportive in our approach
• We engage positively
• We are responsive
• We are driven to do better
• We are fair
• We are professional
• We work collaboratively
• We are accountable

Living out our values

• Our behaviour framework puts our values in the context of our everyday work. See what this includes at saintmichaelshospice.org/behaviour-framework
• We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation. As part of our commitment to equality, diversity and inclusion, we collect and monitor EDI data of applicants to help us ensure that our policies and procedures are effective in promoting equality. The information you provide in the Equality, Diversity, and Inclusion section of the application form will have no bearing on your application, it is only used for diversity monitoring and is not visible to hiring managers.
• We believe that children, young people and adults should never experience abuse of any kind. Our safer recruitment and safeguarding processes help protect those accessing our services. Please see our safeguarding statement on our website: saintmichaelshospice.org/safeguarding-statement
• If you require any support or adjustments to be able to apply for this role, please let us know by emailing people@saintmichaelshospice.org
• We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these.

Don’t quite meet the requirements for this role? We’d still love to hear from you, please get in touch via people@saintmichaelshospice.org to discuss other opportunities across our family of services.

PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK.

North Yorkshire Hospice Care has a duty to protect those who receive our support. Roles within our organisation are exempt from the Rehabilitation of Offenders Act 1974. All applicants aged 16 or over who are offered employment will be subject to a Disclosure and Barring Service (DBS) check before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, and convictions. Applicants will not be discriminated against due to convictions and cautions, but will be considered on their merit. Should a successful candidate have any convictions or cautions, the nature of the position and the circumstances and background of the offences will determine if it is possible to proceed with the appointment.

North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

Mandatory Supplementary Questions - Non-Regulated Roles

We are currently unable to sponsor applicants who do not have the right to work in the UK. Do you have the right to work in the United Kingdom without requiring visa sponsorship? * Required

Where did you see this vacancy advertised? * Required

Tell us about any experience you have that would help you succeed in this role. * Required

Looking at the person specification, please tell us how you meet the knowledge and skills requirements for this role using specific examples. * Required

Do you have any unspent criminal convictions, cautions, reprimands, or warnings that are not protected under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended)? * Required

Have you ever been the subject of disciplinary sanctions or been asked to leave employment or voluntary activity due to inappropriate behaviour towards children and/or adults at risk? * Required

Please provide the NAME, EMAIL ADDRESS, and TELEPHONE NUMBER of TWO Referees in the space below. One must be your current or most recent employer. The references must cover at least the last 3 years of employment. * Required

I give consent for North Yorkshire Hospice Care to contact my referees (please note that references are only requested following acceptance of a verbal offer of employment): * Required

Have you or an immediate family member ever served in HM Armed Forces? North Yorkshire Hospice Care is NHS Veteran Aware accredited and holds a Silver Employer Defence Recognition Scheme Award, which means we have committed to supporting the Armed Forces community. * Required

We are committed to ensuring our recruitment process is fair and accessible to all. If you require any adjustments or support to enable you to fully participate in the recruitment process (for example information in a different format), please detail these below:

Equality, Diversity, and Inclusion

Date of Birth*

Sexual Orientation*

Do you consider yourself to have a disability, impairment or condition?*

Do you have caring responsibilities?*

Do you look after or care for someone with long term physical or mental ill health caused by disability or age (not in a paid capacity)?*

Other Attachment

Upload CV/Resume*

* PDF format preferred. To upload multiple files, select all at once (Hold CTRL or SHIFT when selecting)

By submitting your application, you consent to North Yorkshire Hospice Care processing your personal data for the purposes of recruitment, in accordance with the UK General Data Protection Regulation (UK GDPR) and our applicant information notice: recruitment applicant information notice- view on our website . Your data will be stored securely and only used for recruitment and selection purposes. We are committed to protecting your privacy and will not share your data with third parties without your consent, unless legally required to do so.