At a Glance
- Tasks: Lead a vibrant team in retail, ensuring great customer experiences and effective stock management.
- Company: Join Saint Michael's Charity Shops, making a difference in the community.
- Benefits: Enjoy flexible working, generous leave, and a supportive environment focused on your growth.
- Other info: Opportunities for career progression in a dynamic and inclusive workplace.
- Why this job: Be part of a purpose-driven team that values sustainability and community support.
- Qualifications: Retail experience with strong IT skills and a passion for teamwork.
The predicted salary is between 26064 - 26064 € per year.
Job Summary
Permanent Contract
Location: House & Home, 196 Ripon Road, Harrogate, HG1 2BS
Hours: 37.5 hours over 5/7 days
Salary: £26,064.48
Closing date: 31st May 2026
Brand: Saint Michael's Charity Shops
About the Role
We’re looking for a proactive and creative Assistant Manager to help grow income at our dedicated House & Home store in Harrogate. Working as a senior member of the team, you’ll support the day‑to‑day running of our furniture and homeware retail operation, combining strong commercial awareness with a passion for purpose‑led retail.
Responsibilities
- Lead by example on the shop floor, ensuring excellent customer and donor experiences, high‑quality visual merchandising, effective stock rotation, and strong furniture sales performance.
- Support van operations, including collections, deliveries, and safe handling of donated goods to ensure smooth and efficient logistics across the store.
- Assist with operational planning, volunteer recruitment, induction, and deputise for the Manager when required.
- Contribute to the eCommerce function, helping with basic online selling activity such as photography, listings, pricing, and dispatch processes.
Qualifications
- Experience from a retail environment, ideally including stock management, merchandising, customer service, or supporting sales through online platforms.
- Strong IT skills, including Outlook, Excel and Word, with the ability to prioritise tasks, solve problems and work independently.
- Experience supporting or supervising staff and/or volunteers, delivering a positive, inclusive team environment.
- Understanding of stock flow, KPIs and retail operations; experience with EPOS systems, Gift Aid or eCommerce platforms is desirable.
- Resilient, values‑driven team player who leads with positivity, initiative and care, motivated by making a difference through sustainable retail and hospice support.
Benefits
- We put people first in all that we do, which includes our own team.
- Wellbeing and resilience support with a dedicated team.
- Flexible and hybrid working for many roles.
- A supportive and caring environment.
- Opportunities to grow, develop and progress, with a culture of lifelong learning.
- Benefits include 9% employer pension contribution, enhanced family leave and pay, generous annual leave, staff discount on our online shop, shopping and lifestyle discounts platform.
Equal Opportunities Statement
We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age or sexual orientation. As part of our commitment to equality, diversity and inclusion, we collect and monitor EDI data of applicants to help us ensure that our policies and procedures are effective in promoting equality. The information you provide in the Equality, Diversity and Inclusion section of the application form will have no bearing on your application; it is only used for diversity monitoring and is not visible to hiring managers.
Additional Conditions
PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK. We will complete satisfactory pre‑employment checks before appointing you, including identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history; we cover the cost of these checks.
House & Home Assistant Manager in Harrogate employer: North Yorkshire Hospice Care
At Saint Michael's Charity Shops, we pride ourselves on being an exceptional employer that prioritises the wellbeing and development of our team. Located in the vibrant town of Harrogate, our House & Home store offers a supportive and inclusive work culture, with opportunities for personal growth and progression in a purpose-driven retail environment. With benefits such as a generous pension contribution, flexible working arrangements, and a commitment to lifelong learning, we empower our employees to make a meaningful impact while enjoying a fulfilling career.
Contact Detail:
North Yorkshire Hospice Care Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land House & Home Assistant Manager in Harrogate
✨Tip Number 1
Get to know the company! Research Saint Michael's Charity Shops and their mission. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about our purpose-driven retail.
✨Tip Number 2
Practice your pitch! Be ready to talk about your retail experience and how it aligns with the role of Assistant Manager. We want to hear how you’ve led teams, managed stock, or improved sales – make it personal and engaging!
✨Tip Number 3
Show off your creativity! If you have ideas for visual merchandising or improving customer experiences, share them during your interview. We love proactive thinkers who can bring fresh perspectives to our store.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm and keeps you on our radar. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace House & Home Assistant Manager in Harrogate
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! We want to see how your experience aligns with our purpose-led approach and how you can contribute to the House & Home store's success.
Highlight Relevant Experience:Make sure to showcase any previous retail experience, especially in stock management or customer service. We love seeing how you've made a difference in past roles, so don’t hold back on those achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so use bullet points where possible to make it easy for us to see your skills and experiences at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Saint Michael's Charity Shops.
How to prepare for a job interview at North Yorkshire Hospice Care
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Manager in a retail environment. Familiarise yourself with the responsibilities listed in the job description, especially around customer service, stock management, and eCommerce. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Experience
Prepare specific examples from your past experiences that highlight your skills in retail, team leadership, and problem-solving. Think about times when you improved sales or enhanced customer experiences. Sharing these stories will show how you can contribute to the House & Home store's success.
✨Be Ready to Discuss Values
Since this role is with a charity, be prepared to talk about why you’re passionate about purpose-led retail. Reflect on how your values align with those of Saint Michael's Charity Shops and be ready to discuss how you can make a positive impact in the community through your work.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team culture, opportunities for growth, or how they measure success in the role. Asking insightful questions shows your genuine interest in the position and helps you determine if it’s the right fit for you.
