Lead Business Analyst in Harrogate

Salary: £51,356‑£55,539

Grade: N

Contract: Permanent

Hours: 37 per week

Location: Northallerton, North Yorkshire‑Hybrid working based in one of our four hubs (Northallerton, Selby, Scarborough, Harrogate)

Are you passionate about improving public services? Do you enjoy analysing problems, identifying opportunities, and delivering solutions? Do you enjoy developing people and teams to succeed and reach their full potential? If so, then this role is for you! This is a fantastic opportunity to make a real impact. As Lead Business Analyst, you'll play a key role in shaping council services by delivering insightful analysis that turns ambition into actionable plans. You'll ensure that the initiatives we pursue are the right ones for North Yorkshire Council and its customers, driving meaningful change and value.

In this role you will:

• Join the management team of a collaborative and forward‑thinking Business Analysis function, dedicated to driving meaningful change across the organisation.
• Take the lead role in shaping and developing a high‑performing team of Business Analysts, fostering innovation, learning and professional excellence.
• Work with a wide range of senior stakeholders across the Council to identify opportunities for change.
• Develop and present cases for change to senior management and Council partners.
• Manage and undertake a range of analysis activities to help define problems, opportunities, benefits, and action plans.
• Understand and represent business and customer interests, requirements and perspectives throughout analysis work and project lifecycles.
• Review the impact and success of initiatives, to assess and quantify the extent to which benefits have been realised.

Essential Experience

• Senior level communication and interpersonal skills.
• Setting and continuously improving processes, tools and standards for business analysis.
• Experience of leading, managing and developing professional teams to deliver high performance.
• Experience of aiding, supporting and progressing business change in large, complex organisations.

Essential Qualifications

• Educated to degree level or equivalent experience.
• Evidence of ongoing commitment to CPD.
• Senior level business analysis qualifications, e.g. BCS business analysis diploma (or higher), Lean, Six‑Sigma Green Belt (or higher), or equivalent demonstrable experience.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services, we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.