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- Tasks: Support the team with administrative tasks and ensure compliance with highway regulations.
- Company: Join a leading service provider in North Yorkshire focused on community and infrastructure.
- Benefits: Enjoy flexible working, career progression, and discounts on shopping and gym memberships.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Good numeracy, literacy, IT skills, and awareness of relevant legislation required.
- Other info: Opportunity for career advancement and personal development in a dynamic team.
The predicted salary is between 28800 - 43200 £ per year.
The Streetworks Department has an exciting new opening in the service for a Technical Assistant. The role is career graded depending on experience and will support the team of Network Co-ordinators to perform key administrative tasks in line with the Highways Act 1980 and associated codes of practice.
As a Technical Assistant within our networks team, you will ensure that all requests for network information, applications to work in the Highway and correspondence, are responded to within the agreed timescales. You will be tasked with ensuring undertakers works within the highway, and the associated permitting/noticing, is compliant with the relevant legislation and/or code of practice.
The key tasks include:
- Monitoring and actioning incoming enquiries
- To accept, reject and request modification to permit applications and licences as required or agreed
- To ensure permits/notices/licenses are complete and entered
- Undertake research of service records, liaise with colleagues, interpret findings and communicate with customers with accuracy and clarity ensuring targets are met
- Maintenance and improvement of retained data within statutory and service required databases
- Deal with technical enquiries from internal and external customers
- You may be required to take enforcement action and possibly represent the authority in court
What you will bring:
You will need to be able to work within strict deadlines and have good numeracy, literacy and IT skills (particularly with MS systems). You will also have:
- An awareness and knowledge of relevant legislation; e.g. New Roads and Street Works, Highways etc
- Awareness of the geography of the County of North Yorkshire
- Ability to read and interpret maps of various quality scale and origin
- Resolve queries using full scope of information.
What we can offer you:
We pride ourselves on being an employer of choice, offering a range of training and development opportunities and career progression, allowing you to manage your own development journey and empowering you to control your career. Your career can change with your life here in North Yorkshire.
In addition to your salary, we offer a range of great benefits to help you financially make life a bit easier. These include:
- a local government pension scheme
- family friendly leave
- salary sacrifice schemes
- modern flexible working practices
- learning and development packages
- career advancement opportunities
- employee discount benefits including shopping and gym discounts
- green car and cycle schemes
- travel loans
Contact:
For further information, or an informal chat about the role, please contact Jennie Middleton - Jennie.Middleton@northyorks.gov.uk
Technical Assistant for Streetworks employer: North Yorkshire Council
Contact Detail:
North Yorkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Assistant for Streetworks
✨Tip Number 1
Familiarise yourself with the Highways Act 1980 and related codes of practice. Understanding the legislation will not only help you in the role but also demonstrate your commitment and knowledge during any discussions with the hiring team.
✨Tip Number 2
Research the geography of North Yorkshire thoroughly. Being able to discuss specific areas or challenges related to the county can set you apart from other candidates and show your genuine interest in the position.
✨Tip Number 3
Prepare to showcase your IT skills, especially with MS systems. Consider bringing examples of how you've used these tools effectively in past roles, as this will highlight your ability to meet the technical demands of the job.
✨Tip Number 4
Reach out to Jennie Middleton for an informal chat about the role. This not only shows initiative but also gives you a chance to ask questions that can help you tailor your approach when applying through our website.
We think you need these skills to ace Technical Assistant for Streetworks
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Technical Assistant position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: When writing your CV and cover letter, focus on any previous experience that aligns with the tasks mentioned in the job description, such as administrative support, compliance with legislation, or data management.
Showcase Your Skills: Emphasise your IT skills, particularly with MS systems, as well as your numeracy and literacy abilities. Provide specific examples of how you've used these skills in past roles to demonstrate your capability.
Tailor Your Application: Make sure to customise your cover letter to reflect your understanding of the Highways Act 1980 and related codes of practice. Mention your awareness of North Yorkshire's geography and how it relates to the role.
How to prepare for a job interview at North Yorkshire Council
✨Know Your Legislation
Familiarise yourself with the Highways Act 1980 and related codes of practice. Being able to discuss relevant legislation confidently will show your understanding of the role and its responsibilities.
✨Demonstrate IT Proficiency
Since the role requires good IT skills, particularly with MS systems, be prepared to discuss your experience with these tools. You might even want to mention specific software you’ve used in previous roles.
✨Showcase Your Research Skills
Highlight any past experiences where you've had to conduct research or interpret data. This will demonstrate your ability to handle the technical enquiries and data maintenance required in this position.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with permit applications or resolving customer queries. Think of examples from your past experiences that showcase your problem-solving skills.
