Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Shape the future of housing services with innovative solutions and drive positive change.
- Company: Join a forward-thinking team at North Yorkshire Council.
- Benefits: Enjoy 28-34 days holiday, a generous pension scheme, and fitness discounts.
- Why this job: Make a real impact in your community while developing your skills.
- Qualifications: Experience in service improvement and strong communication skills required.
- Other info: Diverse and inclusive workplace committed to personal growth.
The predicted salary is between 29000 - 36000 ÂŁ per year.
Salary: ÂŁ34,434 to ÂŁ38,220 per annum
Grade: I
Contract: Permanent
Hours: Full time
Location: Selby, North Yorkshire
The Service
We have an ambitious Housing Improvement Plan, which will deliver significant changes over the coming years. To support this, we’re expanding our Service Improvement Team and are looking for Service Improvement Officers with expertise in continuous improvement and business analysis.
The Role
This is a fantastic opportunity to:
- Shape the future of our Housing Service through innovative solutions.
- Collaborate with a dedicated team focused on delivering high-quality outcomes.
- Drive positive change that improves services for our communities.
If you’re motivated by making things better and have the skills to turn ideas into action, we’d love to hear from you.
Skills and Experience
- Experience in service improvement, compliance, or housing services.
- Strong communication and stakeholder engagement skills.
- Ability to analyse data and drive continuous improvement.
- Competent in data manipulation and reporting.
- Organised, proactive, and confident in managing change projects.
Working for us
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro‑rata) per year with continued service, plus public holidays.
Pension: save for your retirement with our generous local government pension scheme.
Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save ÂŁÂŁÂŁ.
Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high‑street and online retailers. Plus, lots more…
Contact and apply
To learn more about this exciting opportunity, please contact Victoria Young at Victoria.Young@northyorks.gov.uk. To apply, simply click on the “Apply Now” button. Please upload your CV (ensure personal details are removed) and submit your application by midnight on Sunday 11th January 2026.
Key Dates
- Closing Date: 11th January 2026
- Interview date: Week commencing 19th January
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
Service Improvement Officer in Selby employer: North Yorkshire Council
Contact Detail:
North Yorkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Improvement Officer in Selby
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those already working at North Yorkshire Councils. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the Housing Improvement Plan. Show us you’re genuinely interested in how you can contribute to shaping the future of our services.
✨Tip Number 3
Practice your communication skills! You’ll need to engage with stakeholders, so being clear and confident in your responses will set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Service Improvement Officer in Selby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Improvement Officer role. Highlight your experience in service improvement and data analysis, as these are key skills we're looking for. Show us how your past roles have prepared you to drive positive change!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving services and how you can contribute to our Housing Improvement Plan. Be specific about your achievements and how they relate to the role.
Showcase Your Communication Skills: Strong communication is vital for this role. In your application, demonstrate how you've effectively engaged with stakeholders in the past. Whether it's through projects or collaborations, let us see your ability to connect and communicate clearly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at North Yorkshire Council
✨Know Your Stuff
Make sure you understand the key aspects of service improvement and housing services. Brush up on your knowledge about continuous improvement methodologies and be ready to discuss how you've applied them in past roles.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, prepare examples that highlight your stakeholder engagement experience. Think about times when you successfully collaborated with others to drive change and improve services.
✨Data is Your Friend
Be prepared to talk about your experience with data analysis and reporting. Bring examples of how you've used data to identify areas for improvement and the impact your actions had on service delivery.
✨Be Proactive and Organised
Demonstrate your ability to manage change projects effectively. Share specific instances where your proactive approach led to successful outcomes, and explain how you stay organised while juggling multiple tasks.