At a Glance
- Tasks: Lead the administration of Council Tax and Business Rates, ensuring compliance and performance improvement.
- Company: Join a dedicated team focused on delivering excellent services to residents.
- Benefits: Enjoy a competitive salary, pension scheme, discounts, and wellbeing support.
- Other info: Flexible working options and opportunities for professional growth.
- Why this job: Make a real difference in local governance while developing your skills in a supportive environment.
- Qualifications: Strong knowledge of Council Tax legislation and excellent analytical skills required.
The predicted salary is between 35000 - 45000 £ per year.
Are you someone who has experience of the administration of all aspects of the Revenues function including the billing and collection of Council Tax, Business Rates and BIDs? Does this experience include knowledge of contributing to the completion of the statutory government returns for the service, gathering data to facilitate performance management of team or providing training or mentoring for team members?
About the role
We’re looking for a highly skilled and motivated professional to join our Revenues Service as a Revenues Resources, Returns & Performance Senior Officer. This is a key role supporting the operational delivery and continuous improvement of Council Tax and Business Rates services. You’ll play a vital part in ensuring the service meets its statutory obligations, drives performance, and delivers excellent outcomes for residents.
Working closely with the Revenues Operational & Resources Manager, you’ll lead on government returns, performance data, resource coordination, and contract support, while also contributing to service transformation and innovation.
- Lead on the completion and analysis of government returns and statutory reporting
- Support the day-to-day operational management of the Revenues service
- Analyse performance data to drive service improvement and efficiency
- Help coordinate resources, training, and workforce development
- Support the procurement and management of key contracts
- Build strong relationships with internal teams, partners, and stakeholders
- Provide cover for Team Leader roles when required
- Ensure compliance with data governance, financial controls, and legislation
- Contribute to policy development and transformational change programmes
What we’re looking for
You’ll bring strong technical expertise and a proactive, solutions-focused mindset as well as a motivational, patient and practical personality to provide training to newly recruited officers.
- Essential
- Extensive knowledge of Council Tax and Business Rates legislation
- Experience applying complex legislation in a practical setting
- Strong analytical skills, with the ability to interpret and use performance data
- Excellent communication and influencing skills
- Ability to manage competing priorities and work independently
- Experience in a revenues or similar regulatory environment
- Desirable
- Experience in providing training and guidance to new personnel
You will also occasionally be required to provide cover for Team Leaders within the Revenues Department.
What you’ll bring
- A collaborative and customer-focused approach
- Confidence in dealing with complex and sensitive issues
- Strong organisational and problem-solving skills
- A commitment to continuous improvement and learning
- Flexibility to support service demands, including occasional out-of-hours work
What can we offer you?
In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier. These include:
- a local government pension scheme with a generous employer contribution
- salary sacrifice schemes
- employee discount benefits including shopping, supermarkets, gym discounts and more!
- travel loans
- Health Assured – confidential help and support for your wellbeing
Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits.
Contact and more Information
For more information, or an informal conversation, please contact Alan McCarten.
Revenues, Resources and Performance Senior Officer in Selby employer: North Yorkshire Council
North Yorkshire Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in the picturesque town of Scarborough, employees benefit from a local government pension scheme, generous employee discounts, and the opportunity to make a meaningful impact in the community through their work in council tax and business rates management.
StudySmarter Expert Advice🤫
We think this is how you could land Revenues, Resources and Performance Senior Officer in Selby
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like North Yorkshire Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like North Yorkshire Council and can help you get your foot in the door for these full-time public sector roles.
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We think you need these skills to ace Revenues, Resources and Performance Senior Officer in Selby
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for North Yorkshire Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at North Yorkshire Council
✨Get to Know Public Sector Values
Before your interview with North Yorkshire Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for North Yorkshire Council.
