CCTV Operator in Scarborough

Salary: £27,064 per annum pro rata

Grade: F

Vacancy Hours: 37 per week

Contract Type: Fixed Term (12 months)

Weekend Working: Yes

Location: Scarborough, North Yorkshire

The Scarborough CCTV control room makes a major contribution to the safety of our streets in Scarborough, Whitby, Filey, Eastfield, Malton, Norton and Pickering – but it is only as good as the small team of operatives who staff the control room. Your vigilance and initiative will make all the difference; cameras may see everything, but they can't make decisions – you can. You will receive full training on using the equipment, reviewing digital evidence, maintaining daily logs, use of radios and other duties. You will provide support to North Yorkshire Police and colleagues within North Yorkshire Council in the protection from, and detection of, crime, disorder and anti-social behaviour. You will support retail and night time economy members of the Shop Watch and Pub Watch schemes that operate across the area by sharing intelligence and responding to live incidents. You will be responsible for accurately recording and completing all necessary administration, reviewing and producing evidence and making necessary copies and statements for partner agencies. As part of this role you should be enthusiastic, a good communicator and have the ability to work, and make decisions, under pressure. You will be expected to confidently liaise with internal colleagues and external partners, whilst also providing an out-of-hours call response to members of the public.

About You

• Be a confident communicator, with the ability to make decisions, work under pressure and multitask.
• Have experience of computer systems, database entry and a range of computer software.
• Have, or be willing to work towards, a Level 2 Award for working as a CCTV Operator.
• Ideally, have experience operating and monitoring surveillance equipment and digital recording equipment.
• The ability to learn how to monitor cameras within a control room environment.
• Be prepared to undertake an eyesight and/or hearing test where required.
• Be willing to work long shifts and on your own initiative; shift times are predominantly 12 hours and require confidence in lone-working.
• Be willing to work unsociable hours; the CCTV Control Room operates 24 hours per day, all year round. Consequently, you will be required to work day shifts, night shifts, weekends and public holidays.

Postholders will be subject to NPPV2 Police Vetting for Airwaves Radio compliance with the Official Secrets Act 1989.

What can we offer you?

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier. These include:

• a local government pension scheme with 18.1% employer contribution
• salary sacrifice schemes
• employee discount benefits including shopping, supermarkets, gym discounts and more
• travel loans
• Health Assured – confidential help and support for your wellbeing

Key Dates:

• Closing date: 26 February 2026
• Interview Date: 3rd - 5th March 2026
• Venue for Interview: Town Hall, St. Nicholas Street, Scarborough, YO11 2HG

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to this commitment.

North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.