At a Glance
- Tasks: Manage billing and collection of Business Improvement District levies while providing excellent customer service.
- Company: North Yorkshire Council, dedicated to serving the community with integrity.
- Benefits: Generous pension scheme, employee discounts, and a supportive work environment.
- Other info: Join a team that values organisation and effective service delivery.
- Why this job: Make a difference in your community while developing valuable skills in finance and customer service.
- Qualifications: Strong customer service skills and ability to handle sensitive information.
The predicted salary is between 30000 - 40000 € per year.
North Yorkshire Council is looking for a Revenues Officer focusing on the billing and collection of Business Improvement District levies. This role requires excellent customer service skills and the ability to handle sensitive information.
You will manage customer enquiries and maintain accurate records while assisting with property valuations. Your organisational skills will contribute to meeting key performance indicators and ensure effective service delivery.
We offer a comprehensive benefits package, including a generous pension scheme and employee discounts.
BID Revenues & Billing Officer in Scarborough employer: North Yorkshire Council
North Yorkshire Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package, including a generous pension scheme and employee discounts, we ensure our team members feel valued while contributing to meaningful community projects in a picturesque location.
StudySmarter Expert Advice🤫
We think this is how you could land BID Revenues & Billing Officer in Scarborough
✨Tip Number 1
Get to know the company! Research North Yorkshire Council and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role involves handling enquiries, think of examples from your past experiences where you've provided excellent service. Be ready to share these during your interview.
✨Tip Number 3
Stay organised! Brush up on your organisational skills by creating a system for tracking your applications and follow-ups. This will help you stay on top of things and ensure you don’t miss any opportunities.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the BID Revenues & Billing Officer. Plus, it shows us that you're proactive and keen to join our team!
We think you need these skills to ace BID Revenues & Billing Officer in Scarborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service skills and experience with handling sensitive information. We want to see how you can contribute to the billing and collection of Business Improvement District levies!
Showcase Your Organisational Skills:In your application, give examples of how you've successfully managed records or met key performance indicators in previous roles. This will help us see your potential for effective service delivery.
Be Clear and Concise:When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your enthusiasm for the role and why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the BID Revenues & Billing Officer position.
How to prepare for a job interview at North Yorkshire Council
✨Know Your Numbers
As a BID Revenues & Billing Officer, you'll be dealing with financial data and property valuations. Brush up on your numerical skills and be prepared to discuss how you would handle billing processes or resolve discrepancies. This shows you're not just familiar with the role but also confident in managing the financial aspects.
✨Customer Service is Key
Since this role requires excellent customer service skills, think of examples from your past experiences where you've successfully handled customer enquiries or resolved issues. Be ready to demonstrate your ability to communicate clearly and empathetically, as this will be crucial in maintaining good relationships with stakeholders.
✨Organisational Skills Matter
With responsibilities like maintaining accurate records and meeting key performance indicators, it's essential to showcase your organisational skills. Prepare to discuss specific tools or methods you use to stay organised and efficient, and how these have helped you achieve targets in previous roles.
✨Understand the Role's Impact
Familiarise yourself with how the BID levies impact local businesses and the community. Being able to articulate this understanding during your interview will demonstrate your commitment to the role and its significance within North Yorkshire Council. It shows that you’re not just looking for a job, but you genuinely care about making a difference.
