At a Glance
- Tasks: Support the Housing Standards Team with customer enquiries and project delivery.
- Company: Join North Yorkshire Council, a unified authority with a strong reputation.
- Benefits: Enjoy 28-34 days holiday, a generous pension scheme, and fitness discounts.
- Other info: Thriving career opportunities in a stunning natural environment.
- Why this job: Make a real difference in providing quality homes for the community.
- Qualifications: Strong communication skills and a passion for teamwork.
The predicted salary is between 28800 - 48000 £ per year.
Overview
The Housing Standards team are responsible for ensuring the Councils social housing portfolio of circa 8,500 dwellings is maintained to meet all current statutory, regulatory, and legislative standards. We are recruiting Operational Support staff within our growing Housing Standards Team. It is an exciting time to join North Yorkshire council, in April 2023 8 former smaller councils unified, offering increasing opportunities within the service. The Housing Standards Team have a strong reputation and can offer a career where you are truly supported to develop your skills and flourish with the support of colleagues.
Our Service
The purpose of our Service is to provide quality, affordable, healthy, and sustainable homes that meet the present and future needs of all our tenants. The Housing Standards team is made up of five closely linked areas of housing expertise i.e., construction, repairs, improvements, contract management and safety. Each team consists of suitably qualified, skilled, and experienced trade operatives, surveyors, or contract supervisors.
As an Operational Support Officer, you will be allocated work within the repairs, improvements and/or construction teams and will be monitored by a Team Leader. The core focus of the post is
- To be the principal point of contact for enquiries from customer enquiries
- Offer support to operational staff within the Housing Standards Team
- Communicating with external contractors
- Collaborative work with internal teams to support the effective delivery of projects.
Working for us
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) after 5 years of continuous service, plus public holidays.
Pension: save for your retirement with our generous local government pension scheme with a 22.6% contribution.
Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££.
Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers. Plus lots more…
You can find more information on the range of benefits we offer on our total rewards page.
Why work for us
We are a strong performing authority, with supportive management, and talented teams providing the platform to have a fulfilling and successful career in a truly stunning place. We pride ourselves on being an employer of choice, offering a range of training and development opportunities and career progression allowing you to manage your own development journey and empowering you to control your career. Your career can change with your life here in North Yorkshire.
Living and working in North Yorkshire
North Yorkshire is a thriving county that adapts to a changing world and remains a special place to live and work. North Yorkshire\'s natural beauty is captured in its three areas of Outstanding Natural Parks, National Nature Reserves, stunning coastlines, scenic rural villages, vibrant cities, and market towns. North Yorkshire really is a beautiful, thriving, and special place to live and work, rich in heritage and culture. From its lively cities to pretty villages, rolling countryside and grand coastline, Yorkshire has so much to offer including great employment opportunities for your family members, along with a higher proportion of schools which are good or outstanding compared to national figures. You can find out more about what North Yorkshire has to offer on the No place like North Yorkshire website.
Contact Makaela Rolph, Operational Support Team Leader for further information on 01609 535965 or makaela.rolph2@northyorks.gov.uk.
Key Documents
Job Description
To apply please click the Apply Now link below.
Operational Support Officer in Harrogate employer: North Yorkshire Council
North Yorkshire Council is an exceptional employer, offering a supportive work environment where employees can thrive and develop their skills within the Housing Standards Team. With generous benefits including up to 34 days of holiday, a robust pension scheme, and numerous training opportunities, staff are empowered to shape their careers while enjoying the stunning natural beauty and vibrant communities of North Yorkshire.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Officer in Harrogate
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like North Yorkshire Council, are looking for. Plus, it shows your genuine interest in the sector!
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Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like North Yorkshire Council and can help you get your foot in the door for these full-time public sector roles.
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Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Operational Support Officer in Harrogate
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for North Yorkshire Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at North Yorkshire Council
✨Get to Know Public Sector Values
Before your interview with North Yorkshire Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for North Yorkshire Council.
